What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1980 N Rand RdPalatine, IL 60074
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
1098 E Dundee RdPalatine, IL 60074
I needed new brakes. They installed all new rotors and brakes on all four tires. My breaks continued to screech. Long story short, I went here a …
632 W Colfax StPalatine, IL 60067
From Business: ACDelco is a global leader in automotive replacement parts and related services and offers quality aftermarket products for most makes and models, including Gener…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I knew their manager, Wesley, from years ago when he was Lake Zurich Midas manager; and he and his staff always took great care of all my family cars; then he was transferred to Palatine, and today he took the same great care of me, and his staff did the same great of my car.He is the most honest shop Manager I have ever met, and his employees do an excellent job.
Great shop excellent work replaced my front bumper on my audi a 7 beautiful job they know what there doing again beautiful work
Quality Work at Very Reasonable Rates - Recommended!Marin did excellent work repainting the dent, scratches and paint scuffs to my car, it now looks new! Very personable, friendly and polite; even showed me the workshop and what went into the repair. This is an auto body shop that you can trust. Marin completed the work in less time than expected and even cleaned the interior of my car - a very nice and unexpected surprise. Thank you!
They did a wonderful job painting my 94 f250 and it was done in a very timely matter. I would recommend them to anyone! Basil.
Awesome staff! These guys are serious and will get you anything you want! They know there stuff and are up front with everything from start to finish. Whether you have a custom job or a daily driver these guys treat you right!
--------CONSIDER THIS YOUR WARNING-----My wife got T-boned into a snow bank where the car lifted off the ground and then slammed back down...It would of rolled if it wasn't for the snow bank...Both passenger side doors, front fender, passenger wheels, tires...essentially everything was thrashed on one side ..Wheel was bent out ripping off tie rods, messing up rack & pinion; axel bushing, steering wheel completely off. We took our car to this place because it was close to the crash site. (Allstate didn't approve using this place - now we know why) we thought we'd get just a quote to start this process....dropped it off and waited and week. Didn't hear anything. Finally called and the shady shop owner goes "oh yeah Allstate will repair it; we're ordering parts now"..I told him no one authorized repairs we just wanted a quote as you promised when we dropped the car off..he replies with "when you drop a car off here you automatically agree to get the car repaired no matter what the cost is unless it's totaled. So basically taking your car here leaves you obligated to pay whatever prices they make up. My concussed wife who has no memory of that day let alone signing paper work after we both requested WE WANTED A QUOTE ONLY and was assured by the owner this is what he'll do.I called my insurance company and they said M&V told them we signed paperwork upon dropping it off. This shop took advantage of us; more so my concussed wife from the crash.Called M&V back and asked about the tires and breaks since they were not working due to the crash; he said the tires were fine even though they had bubbles from the slamming impact; the breaks didn't rip off due to the crash, they were like that. He claimed the accident couldn't have caused this. We had gone to a VW dealership a week before the crash to get new tires and it passed a break test. He completely lied so this wouldn't cut into his margins of the allotted $ amount Allstate approved of if the car was not totaled. I told him I had the paperwork and he said he didn't care; it's whatever he thinks he should report to allstate as a cause of the crash. Liars.He knew if he totaled the car he wouldn't be getting any business. So after this whole thing we wanted to take it elsewhere...When I told him that he said that we had to pay a $400 restocking fee to cancel his orders for the parts we did not authorize. After a screaming match in his cat infested office; my insurance agent finally said if we have medical documentation that my wife was concussed while signing the paperwork it's going to get nullified in front of a judge. We did. So I finally offered the $400 so he could stop holding our car captive. When I took out my Visa credit card he said "NO CASH ONLY." Even though there are mastercard and visa signs all over the front desk reading "we gladly accept credit card". He claimed that we would put a stop payment on the card and to go to a local ATM to get cash to pay. What a Scum bag move. So to get the heck out of there and to get our car out of his shop I had to go to an ATM and pay him $400 cash.Finally got the car and when he was totaling up the "restocking fee" bill. I saw on his computer that all the vendors were junk yards ALL OF THEM. The fact that Allstate was told the damage to the car is $5500 and all his parts were from a junk yard goes to show how much this guy wanted to pocket and how far he went to not total the car. At this point I realized that $400 is way cheaper than getting my car repair at M&V in the long run. This is the type of body shop that takes advantage of people and scams them by installing unapproved, untested junkyard parts on any car. As I said...If you go here please let this review carry some weight. You've been warned. Allstate even eluded that this is one of those shops that shouldn't be in business.
Terrible liars. Will rip you off.These guys will sell junk salvaged parts and lie to their customers or lie to the insurance companies to get paid...Your vehicle will have a lower resale value if you get it fixed here. WIll charge you to just bring in the car for an estimate that requires you to pay whatevr cost they drum up.Shame on these peopleSource: former employee. Stay away if you value your car.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.