So went to Sleep Outfitters in Paducah, KY for a $1,199 mattress and they used Progressive Financial to do the lease of finance agreement. They said I would only have to pay the $1,199 and would be done. I asked about term times and fees and they said there was none. That since it was automatically taken out and for such a low price it wouldn't have to worry about that. That they would automatically take the amount from my account and at the end of the $1,199 would stop. Well they didn't instead they drop the payments to their yearly plan where they will end up taking $2648.80 instead. I call to question this and they just said "well that's only if you pay it off in 90 days, what does it matter you only have 10 more payments anyways." I asked why I never got a lease agreement and they say “we never mail anything we are all electronic.” I say it is illegal to charge that kind of interest they say “it’s not interest but lease notable rate of 2.0” so you will pay twice what its worth. They also say “I deal with angry people like this every day so I know why you’re mad.” Then tell me to talk to Outfitters if I have a problem with that. So this is there bad business practice and I will be stopping payment and looking into legal options. Still don’t think it is legal to do this without offering an agreement to read at time of agreement of when agreement is accepted. When I called Sleep Outfitters they say it’s not their problem to talk to Progressive. I will never do business with Progressive or Sleep Outfitters again and everyone else would be wise to do the same.
I love my furniture!! Thanks so much for making this such a pleasant experience. Your sales staff is the best!!
Saved me over a thousand dollars on a brand name mattress. Nice people and reasonable delivery fees.
My husband and I just purchased a mattress set from Sleep Outfitters. After being disappointed with the mattress set and service we received a few years ago from a different company in Paducah, we decided to shop elsewhere. We have been completely satisfied with the service we received at Sleep Outfitters. The sales associate who helped us was very knowledgeable, friendly, and patient. I would recommend this company to anyone in need of a new bed.