Felix ruiz is not a man of his word, he is a flake of a person a real generic business man with zero people skills
Oscar no es una persona honesta, es un mal vivido y no es honesto este hombre no sirve para el negocio
Poor customer service, awful over the phone service and the sales people are always smoking ..........
I love my new ride castro moters people are nice chill people to point if ur there for a ride and good selection
I least two vehicles from Oxnard Hyundai at the end of the term of the lease I returned the vehicles with nothing but headaches from your sales manager I would never recommend them and I would never do business with them again go elsewhere do not lease or buy from Alexander's of Oxnard
Bought a truck last night and had an amazing experience. Our sales guy, daniel, was new but was nice and very genuine. Since the sales guy was new, the sales director, Justin, helped. They really worked within budget and gave us exactly what we were looking for. I've never reviewed a dealership before but they deserve a pat on the back for sure. Already looking to possibly purchase another vehicle from them soon
I came in here to get alterations made to a company car. Normally I hate coming into dealerships because their customer service is normally not the best, from my personal experience anyways. However, When I came in I was greeted and assisted right away, Ruby was amazing! She was genuinely nice and professional. She took the time to take me out to the lot and showed me different colors/styles I could chose from. She seemed to be very knowledgeable and recommended options. I saw how the other two employees interacted with their customers and they too were professional and courteous. I spent about $1,300, the job was done very well and I received text notifications updating me on the truck's status.
Just bought a used Acadia from James the Internet Sales Specialist, and it's immaculate! He made the process easy and was very attentive to my needs in finding the perfect car for our family. Buying a car is usually a tedious and long process, this was not the case. He delivered the car to my house with all paperwork completed, it took 10 mins! I would absolute recommend this dealership! Great service!
I made an appointment the day after I received a campaign notification from the dealership and everything went very smoothly and the work was finished before the estimated time, including an oil change and wash!
Really great experience! Great salesman!