Staff was friendly, buildings/rooms are older and showing their age. Doable but not great.
750 Cannery RowMonterey, CA 93940
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350 E Port Hueneme RdPort Hueneme, CA 93041
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The worst manager ever! If I was NOT white, I probably would have received better service!The worst stay ever!!!We had to move rooms 2 times because of something not working right. The manager and assistant manager both not helpful, rude and would not discount us on all of our inconvenience that we had with this stay.Once we checked out I complained to corporate and The manager came up with lies of us having a pet and saying he called the cops on us. Weird!All not true and funny how if it was why didn't he charge or notify us about this. Lol.Can't believe how far this manager and assistant manager went out of their way to make up a story all over me asking for a discount for all the inconvenience we had.Will never stay with this hotel again!
I prefer Marriott hotels when traveling, however, I willl never stay at this location again. I booked my stay throught Hotels.com,(Expedia), and reserved a room with two queen beds and "Stay for Breakfast'. This is the room type I frequently book at Marrriott. Before going to breakfast, I checked with the front desk to see if I needed anything to show that I had the "stay for breakfast', and was told "No, just tell the server". When presented with the bill, I told the server AND wrote it on the bill. Instead of checking the info, I was billed for $30.29 for 2 adult and 1 youth breakfast. I called the hotel when I saw the charges to my credit card and spoke with Frank Rodriguez. He told me they had no way to know that I had booked that type of reservation because Expedia never let's them know the information. In every other instance where I have made this same tlype of booking, I have never had any problems. The overcharge caused other items on my account not to clear and added NSF charges against my account. I had to e-mail both my booking confirmation and details of my bank account,(which I was less than comfortable doing for security reasons), in order to request the overcharge to be returned. as I have never encountered this problem in the past, I place all blame for the situation with the Oxnard hotel itself. As I have booked 97 nightly stays in the past 2 1/2 yrs through Hotels.com, many with Marriott, I feel I am an experienced traveler and am able to judge this situation fairly.