I have dealt with Kyle and his group of experts for the 6 years I have done business in Oxford. Everyone I have dealt with is extremely knowledgeable, helpful, polite, and friendly. They will come to you or you can go to them, which as a business man is very useful. Not being very computer savvy myself, all the staff has always been, not only very helpful, but patient in walking me through things I did not initially understand. In my opinion you are making a mistake if you go anywhere else with your computer, phone or electronic problems.