What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
2613 W Oxford LoopOxford, MS 38655
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
They took me right away for 2 new front tires and an alignment. They are doing a tire rotation, during which I asked if they could swap the rear tires from driver side to passenger side keeping them on the rear. They took the 1 tire they already rotated up to the front and removed it and placed it back on the rear opposite side. Very kind and pleasant service to that point in the job. During the tire removal/ rotation process. The 2 new tires were mounted and balanced very fast. Less than 1 hour. They have an amazing selection of tires to choose from. Numerous brands and mileage amounts. The prices for tires are spot on only $15-$20 more than if you ordered your tires online, which doesn't cover mount and balance. So the tire costs are not only reasonable but actually cheap. Ready for alignment in under 45 minutes. Very professional service. I'm shocked how fast they finished the job. Very happy. Professional service, kind and courteous. I'm shocked at how fast they did the job and my wait time was under 1 hour for new tires and rotation and alignment.
Go here if you want charged for 7 tires. When you bring in 3 used tires to be put on and the 4th that was already on the car rotated. This cost us an astounding $98. This place charges double and triple labor!
If I could give zero starts I would. This place charged my husband $98 to mount and balance 4 tires that we brought in! I went to speak with mr.dee days later I calmly approached him. he was extremely irate and unfriendly upon me inquiring about why we were charged that much! Throwing his hands around slamming them on the counter repeatedly saying he's been there 40 years and I'm the first person to complain. And that he didn't need my business that he was so busy he was turning away work! While not minding over charging us, he also didn't mind keeping the old rims for which he will profit for in scrap metal.
Preface: I've lived in Oxford for nearly 5 years and only ever gone to Dipstix for my oil changes.I understand why some feel the need to give 1 star reviews. As you can see, this isn't a 5 star review. My reason for the missing star is the price of a standard oil change, nothing else. I used to be able to change my own oil but can't anymore because I don't have a lift. Regardless, my tires have always been checked and rebalanced, fluid added (and fluid and oil topped off again between changes because I frequently go before long trips to make sure everything looks good, or if I notice my washer fluid is out), my floorboards always get vacuumed, and my windshields always get cleaned. Now, I think $40 for about oil change is high, but I appreciate their willingness to help me between oil changes by checking my Jeep to make sure it's good for a long road trip.
I went in at roughly 4:45 PM. They weren't busy so lucky me, right? Eh, not really. They came in and told me my wiper blades were shot so could they change them out? I didn't ask the price and they didn't tell me. A guy was getting his oil changed as well and one of the attendants came in and told him how much his replacement filters would be. I thought why didn't they tell me the price of my wiper blades? Come to find out my typical oil change went from $40 something to $87. I told them I wasn't paying $87 for an oil change and wiper blades that cost $16.XX per blade. Yes, they gave me a 10% discount, but I'm not going back there. Why? 1. I felt like they ripped me off for $16.XX and 2. My brother just put new wiper blades on, which I was unaware of.
Mr. Kenny was a true gentleman and was very helpful and courteous in helping my son get a new transmission for his Tahoe. Kenny called frequently with updates on his progress and made the entire process as smooth as possible. I *HIGHLY* recommend Kenny Warren for any auto repair in the Oxford area. For parents who have children at Ole Miss, you can rely on Mr. Kenny to take care of your student's car with top-notch service and workmanship at a very fair price.
Honestly he is the best. Every man that worked on my car here was extremely through and they did a fantastic job. Their prices are more than fair and as a young college student I was treated with respect and given great service!
Kenny did a great job on my daughter's car and it is good to know when you are out of state there is someone you can trust. Prices were very reasonable and work done quickly, highly recommend!
I've been here a number of times, and I've found that I need to do a thorough check after they claim they've done a fI'll service oil change. Only once have they actually vacuumed, they often neglect to fill my washer fluid despite being bone dry, and they have only once actually checked my tire pressure despite telling me they had. And the "customer service"...goodo God...well, you'll see should you make the mistake of going here.
I had my car serviced by these guy's last year. The price was average but not over the top. Not long after, I had to bring it back in because they did not tighten something all the way. They told me that, "It must have loosened over the past month". Ok sure, that can happen and I left it at that. A few months later it loosened again and broke while I was driving. I brought the car in to them again and they took an EXTRA (a day longer than they first said) day to fix it. When I went in to pick up the car they told me that it would be nearly $100.00!! I HAD ALREADY PAID THEM FOR THIS SAME FIX!!! They charged me for the part AND labor AGAIN!! When I asked if there was a problem with the car (I didn't want this to keep happening) they said, "Gee, it should not have done that with such few miles." They just charged me and then out the door I went. Nothing in the way of a check to see if there was indeed something causing the underlying problem. Just, "Gimme my money and leave my shop" so to speak. Obviously I'm not going back... They should have done the RIGHT thing and fixed it for free this time since I had already paid for the work the first time!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.