This store needs to be shut down. HE CALLED ME AN ASS TO MY FACE BECAUSE I WANTED A REFUND. He also felt the need to tell me he HAS THREE WIVES AND I AS A WOMAN SHOULD NOT BE MAKING DEMANDS FOR A REFUND. He is a fraud and a rip off. He put a 20$ phone screen replacement and charged me 100$ (only later when I took it to computer express did they tell me it was the lowest quality screen he put on my phone). HE DOES NOT INFORM HIS CUSTOMERS OF HIS REFUND POLICY BEFORE THEY BUY MERCHANDISE.