My initial impression of this bridal shop was that it is average. Didn't experience stellar service and compared to other bridal shops I had visited, it was just okay. However, I ended up purchasing my dress from here primarily because I knew they were just starting out and I'm an Ole Miss Alum. I don't live in Oxford (actually live in Dallas) so I wanted to give my business to someone I thought would appreciate it instead of the huge bridal shops that I had available to me at home. Well I was wrong. Really wrong.My issues began when I got ready to purchase my dress, which I had to do over the phone. Getting someone to answer the phone was like an act of Congress. I finally got in touch with Lori (the owner) after nearly a week of trying (calls, emails, facebook messages) and she took my dress order via email.Lori contacted me when my dress came in and I had someone pick it up for me, it was boxed up neatly but didn't include a bag to protect it. Once I realized this, I emailed Lori and asked that she send one to me. She was apologetic and promised that one would be sent right away, but I never received a bag. So I emailed her again. And again. And each time she would promise to send it, but never did. Literally three tries with her and no results.All the while my $1700 wedding gown is hanging in my closet wrapped in a bed sheet. Classy.So after two weeks of no success with Lori, I decided to call the store directly. Mind you, it again took about 10 phone calls to finally get someone to answer. Upon calling, the girl who answered the phone stated that she had actually just sent the bag to me. But a week later, no bag. So I give it another try, I call the store again this time (several phone calls and someone finally answered) and a different girl promises that she'll send another bag. Here we are a week later, and still no bag. I finally gave up and had to purchase a bag from a bridal store here in Dallas. I was very annoyed at repeatedly being lied to over something so small especially after I went out of my way to give them business. If you live in Oxford, you may have an okay experience. But if you don't, I definitely wouldn't give myself the headache. It truly isn't worth it.
Oxford Bridal was beyond wonderful to work with. Being in the wedding business I have visited countless numbers of salons. Oxford Bridal was the first one I've ever been to where I felt like a priority, did not feel rushed, & felt that I was a valued customer. Because of these factors I trusted Oxford Bridal with not only my wedding gown, but also with bridesmaid gowns, my after party dress, mother of the bride gown, flower girl dresses, tux rentals, & alterations. Lori, Jackie, & Julia went above and beyond to ensure everything I needed was taken care of. They were all quick to respond and helpful to solve any issues or concerns that I had along the way. If you are shopping around for any type of gown or formal, you must visit Oxford Bridal!
Oxford Bridal was THE BEST choice to go to. I went in there stressed out and worried about finding a dress in budget that I liked, and Lori and her staff Carly and Sarah were INCREDIBLE. They were so encouraging, upbeat, kind, and helped me out. I said yes to the dress in their store!!! She was flexible and worked with me on budget. They were wonderful. I had zero problems and am recommending her to all my friends who are engaged!!!! My dress is beautiful. I can't wait to wear it!
Wonderful Shop & Flawless Service!! The staff at Oxford Bridal was so kind and helpful. The owner, Lori, was amazing!! She helped make my bridal gown shopping such a wonderful experience. From the fitting, to the final dress and accessories...was flawless. I also love that all the alterations are in house...it made it so much easier. I even got my bridesmaids dresses and tuxedos from Oxford Bridal and they were such a help with our entire wedding party from getting measurements to alterations to shipping the dress to the ones from out of town! I barely had to do a thing! I would highly recommend Oxford Bridal! They also have something for everyone's price range!
The shop is elegant and they have an incredible inventory of wedding dresses, veils, shoes, bridesmaid dresses, etc., also huge selection of pageant and prom dresses. Definitely ask for Cassidy, she is knowledgeable, efficient, friendly and very organized. There is a dress in every price range. Highly recommend this shop.
Wonderful and friendly service! I was pleased with the wide selection and great prices. They have something for everyone, and for every budget.
I love Oxford Bridal! This store is full of amazing dresses. There is a variety of dresses to choose from such as wedding gowns, prom dresses, cocktail, pageant, and more. The service is so friendly and helpful!!!
This new store is awesome. From the minute you are greeted at the door, they are so wonderful. Ms Lorie is the best. She knows what she is doing. I feel completely confident in the help and information she is giving us. They have so much inventory and the prices are great. I would tell anybody who asked that they do not need to go any further than OXFORD BRIDAL to find what they are looking for!
I enjoyed everything about my experience at Oxford Bridal. Great staff and wonderful selections. I would recommend buying anything from pageant to wedding gown; they truly go above and beyond for their customer.