Shear Joy Hair Studio

I made an appointment for 4:30. I was not seen till 5:30. I told the hair dresser Joy that I had lighter highlights but wanted something a little darker for the winter. My hair is naturally light brown. I wanted a medium brown. I picked out a medium brown color with Joy's assistance. As she put the color in my hair she pulled it repeatedly it. Then she let the color sit and disappeared for about 30 minutes. As she washed the color out she again pulled my hair but also scratched the back of my neck with her nails. I had to ask her to stop several times. After she washed my hair it was clear that she left the color in my hair too long because my hair was now black. After she trimmed my hair, I told her I wanted to leave I had been there 3 hours and now had black hair from brown with blond highlights. Joy convinced me to stay for a blow, to show the color, which I did but it was still black. I did not stay for a complete style.



I have never been so upset about a hair cut or color. I would stay as far away as possible from this salon. They have no idea what they are doing. Now I have to wait to fix my hair so it does not get dried out from all the color treatments.  



The only plus I can say about this salon is that they served wine while I waited for the color to set.

I was a walkin visiting for the first time when I entered the doors everyone greeted me even though it was a packed house that day. I was offered hot chocolate while I waited it was the best! Lol. Toni Ray was my stylist she gave a treatment and a new cut, a bob. I felt like a new woman, great service from the stylist to the greeters! I found my new home. You must go

M