These guys have it all, from a great showroom and manufacturing center, to super pleasant salesmen and staff. I had them make some unusual custom windows that turned out amazing. I highly recommend them!
6827 Interchange Rd SEvansville, IN 47715
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I have no complaint at this time other than the company failed to notify me of lead & a subsequent $700 charge to remove until they called for insta…
Very very very poor experience. Home built poorly, many mistakes and very rude staff. They even retaliate against you if you voice your concerns and refuse to fix the mistakes they admitted making.
My wife and I were unsure of the direction and what to look for in a door. We looked at Anderson, Pella, etc. products and researched reviews on all the products offered. From day one, we had the pleasure of dealing with the friendly customer service assistant as well as the sales rep. We have to say that both are great ambassadors for Sun Windows. The sales rep provided us with quotes and all the different options available for each door style we choose. The sales rep always greeted us with a smile and was extremely patient as we changed our minds several times. We did not feel rushed to make a decision, nor did we get the impression that the sales rep just wanted to sell us a door. He took the time to explain all the features of each product and truly cared about our desires so that we would be happy with our decision. The sales rep showed us the best customer experience possible. We also had the pleasure of dealing with the installer. He came to our home, took the measurements, and we had discussions with him on what he has seen other customers do as well as what we would like to see done. The installer called when the door was ready, showed up the next day on time to install, was professional during the whole process, cleaned up after he was completed, and provided top notch craftsmanship. For us, the experience of dealing with the professional crew at Sun Windows made it a seamless and a great experience. We have had a couple of weeks with the door and are extremely pleased with the quality of the product. We feel that we have made the right choice in using Sun Windows products and will continue as the need arises. Thank you for the experience.