Big 10 Restaurants
1045 W Frontage Rd, Owatonna, MN 55060
(507) 451-2090Add Hours
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I ate at the restaurant in Owatonna this past weekend and ordered one of their Juci Lucy burgers. The fries were good, the burger was small and bland. The coleslaw--it had about a 4 inch hair and attached to the end of it was a body part or something I couldn't identify. There were other people eating in listening distance so I pointed this out to the waitress very quietly. She took it back with her and then returned saying the cook said "it was a piece of cheese with a piece of meat attached to it". I said-"no-that was a hair". She argued -"NO! it was a piece of cheese". I owned a restaurant before, worked in several and eaten lots of meals in my lifetime and I know this was a hair-not cheese! Besides, what is a piece of cheese with a piece of meat attached to it doing in my coleslaw??
She didn't offer an adjustment, but did offer more coleslaw! No thank you, but the coleslaw has hair in it. She didn't even say she was sorry.
I don't need this place and will not be back!