In all the years I have been going to get my nails done I have never had my nails done so terrible before. Any time I go get my nails done I always get the shellac White French Tip. Once Tina finished my nails I looked at them and the nails were uneven and the white tips were crooked and uneven as well. Normally I would not say anything. I asked the girl at the front desk if I could redo them and she asked the owner, Davis, to redo them for me. He thought I wanted my nails to be straighten out but I wanted all of the nails to be redone.The blond girl at the front did all she could to help but Davis and Tina had no idea what to do. I am very disappointed. This was supposed to be a birthday present and because of their mistakes they ruined it. That was the first and last time I will ever go there.
I usually get my hair cut and conditioned every two months. The first appointment I had, the hairdresser was late. I always make my appointment around 10:00am on Saturdays. I am usually the first appointment of the day, but it is still late enough where the hairdresser has plenty of time to sleep in and get to work on time. I had a total of three (kept) appointments and every single time, I had to wait 10-30 minutes for the hairdresser to show up! I scheduled a fourth appointment for two months later. When I showed up to that appointment, AGAIN the hairdresser was not there. Turns out the hairdresser had taken the day off and never contacted me to reschedule the appointment. Thing is, she knew she had that day off at least a month prior to my appointment! And of course, I would have to wait another month at least to be seen by her or someone else in the salon because they are all booked. I now go somewhere else where customer service is as important as the work they do.
first visit today per friends recommendation. got the Op pedi, basic mani; and haircut! It is very clean,well designed, and organized. everyone was very attentive. really do give you royal treatment lol. pedi was soo nice; she asked /checked with me alot for each step, little details throughout, manicure looks great,(Lisa) and hair stylist (Danielle)got my hair exactly how i wanted-very rare! very reasonable prices- all ranges- you choose options you want. even the manager or owner? came around twice to see how I was doing, and ask if it was satisfactory. I seldom do mani/pedi, but treated my self, and hair needed trimmed up. no waiting, no booking in advance, which I really appreciate,( Im a last minute,now that I have a time,kinda person). Ill be back for sure now :) I could get used to this kinda treatment really easy lol
DO NOT GO HERE! RUDE RUDE RUDE! ONE GUY SHAKES HORRIBLY. THEY DO NOT CARE ABOUT THE CUSTOMER. THEY SAY ONE PRICE AND CHARGE YOU DOUBLE FOR OTHER SERVICES THEY CLAIM ARE NECESSARY! I ASKED WHY THE ADDITIONAL CHARGE AND HE SAID IF I DIDN'T LIKE IT I COULD LEAVE SO I DID THEN HE STARTED CUSSING ME IN HIS NATIVE LANGUAGE! GO ELSEWHERE
Rude! The woman was so rude to me because I didn't want extras and because I picked a hard color to paint. don't waste your money. Not a spa...a joke.
Excellent customer service. I have been going here with my son for 3 years and am very pleased with the service we receive every single time we are in the store. Professional, friendly staff. Would recommend to anyone.
Experienced, talented stylist. Nice friendly atmosphere.
Great salon! All stylists are very friendly and very experienced.
Save your time and money. I made an appointment for NovaLash services. Needless to say, a waste of time and money. Prior to the appointment with Laney, I asked several questions. Upon completion of service, I inquired on the mascara that we previously discussed and was advised she didn't have any that she normal has..... But continues to tell me the requirements of mascara to use if I wanted to try and find some. You can't just run and purchase at the local store..... What a huge disappointment.I should also mention, not anyone even noticed the end result of the services.
Reasonable price, awesome services, the techs are friendly. The salon is clean! Vote for this one!