Aloma Jancy Animal Hospital Grooming & Boarding Kennel
3370 Pet Country Ct, Oviedo, FL 32765
Located on Aloma Ave. next to the 417
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Terrible, terrible place! Highly unprofessional! They have no idea what they are doing. Their files are inadequately kept, they are disorganized and they will lie to you! I have heard multiple emergencies come in and voila, all of them ended up dying. You hear and see the people coming in and then historically crying. They so very often have misdiagnosed our dogs that it's not even funny! Or they just simply won't tell you what's wrong with them. Each time you go in, it's a different vet that does not diagnose well. Let me not mention the 1-2 hours wait time! They are rude. Once I was asked "have these been here before"? These referring to my two small dogs who have been going there for about 2 years! Their MVP program is a lie! Their staff gives inaccurate information regarding their pricing and programs! Techs will openly complain about their working environment and how much they hate having to come to the front. They are not cheap whatsoever! And let me tell you about the time that we were turned away with a sick dog grasping for air because they did not have a vet in until 10am. At an animal hospital! I have no words how bad this place is! Thankfully we switched before it was too late! And let me not mention how the owners veterinarian license was revoked due to him abusing the meds. No need to say anymore about this place! If you love your pet, 0eade run the other way! This place is dangerous for your loved animals!!!
05/23/2012Provided by Citysearch -
After holding to have to ask a vet tech a simple question about cat pregnancy, then hanging up and calling back asking if the receptionist had forgotten possibly about me by accident, I was told, oh no he was just busy so that's why you were having to wait so long. I then asked, ""could you not of possibly came back on the line and simply told me that instead of just leaving me sitting there waiting"" when she replied, oh look he's ready now, then just automatically transferred my call, which I in return- simply hung up!
Not very professional at all, nor courteous is my only gripe!
04/13/2012Provided by Citysearch -
I had a horrendous experience with this vet a while back - they ended up malpracticing and killing my cat. They then attempted to cover up their mistakes, claiming a necropsy could not be performed because they had frozen the cat's body. This was a flat out LIE which was exposed when I took the cat to another vet who did a necropsy no problem. This vet found no reasonable cause for death during PRE-OP, the surgery had not even begun. The office then refused to send me any paperwork about what happened besides Dr. Murray's horribly sloppy, handwritten notes which were basically illegible. Multiple requests for typed up medical notes were ignored, until one day Dr. Murray got on the phone to scream at me about daring to think they did something wrong. I ended up filing a complaint with the Dept. of Business Regulation and they so did many other people - 13 complaints were being reviewed when I last inquired. This led to Dr. Murray losing his license (again) and he was featured on CF News 13 where several others testified to losing animals to him, and to his serious drug problems. He still owns this vet office I believe so BE WARNED!
02/20/2012Provided by Citysearch -
I took my dog in to get x-rays and they wouldn't give my dog back till the next day. When i picked her up they said her leg was broke and put a nail through her leg to fix it..they put tape around her leg and left the wound open where they inserted it. The vet flipped out once we asked what he did to out dog. They never said they were going to do ""surgery"" on her and didn't even tell us until we picked her up. STAY AWAY!
08/02/2011Provided by Citysearch -
We've had some great experiences at Aloma Jancy Animal Hospital. The staff is super nice, especially Kim. They have taken wonderful care of our puppies. Their prices are very reasonable and the wait times are very short, if any. This operation gives back so much to the community!