2080 Winter Springs Blvd.Oviedo, fl 32765
Will never do business here again! I brought two of the same items in to be embroidered and one was done incorrectly. When we went back in to ask if she would fix the item for us or make the situation right she was extremely unprofessional and had the 'oh well' attitude. My item did not get fixed and I was unable to use it. Very disappointing!
Love this place!!! They do an amazing job and always have good ideas for my custom embroidery needs. They can embroider just about anything!!!
I could go on and on about how amazing this alteration shop is. I was new to the area and desperately needed a gown altered. The second I walked through the door, I felt welcomed and appreciated. AND the price point here is unreal. They are so affordable and kind and care about each individual. On top of all of this, they got my entire sequin gown let out in less than a week and took in another dress of mine that day. They do quality, experienced work with love and care. Best small business in Oviedo by far. You will NEVER go anywhere else.
I have never received such despicable “customer service.” It is reprehensible that these women continue to get away with treating people so disrespectfully. They think that because they are the most well-known embroidery business near UCF that they can treat their customers poorly. To them, we are expendable. My friend went to Ellen’s to get shirts done and Ellen neglected to tell her that the material she brought in would not be the best material to use for what we wanted since it would stretch too much and could rip. Not only did the material tear upon us putting it on for the first time, but the letters were laughably spread across our chests. When we went back to see what our other options were, Ellen and her daughter rudely informed us that it was because we are too big for our shirts and yelled at my friends and me for about an hour. Needless to say, I will never go back and I hope this review helps you make an educated decision.
Ellen's is one of my favorite places to shop in Orlando, hands down. Donna and Ellen both treat me wonderfully every time I come into the store to buy/order/pick-up. Donna has helped me plan and tweak everything I have brought to her to make it cheaper and all-around look better. I have made 8 separate orders from this business and I will never go anywhere else for my embroidery needs.
I would highly recommend this place! Great service at great rates. Does all our Boy Scout uniforms for our troop and does a great job with a smile and very reasonable rates.