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Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

General Info
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information.
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother, Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Ennox, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Kohler, Lawnboy, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Mage, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Odak, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, master card, visa
Location
Metcalf South Shopping Ctr
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Categories
Major Appliance Parts, Appliance Installation, Dishwasher Repair & Service, Electronic Equipment & Supplies-Repair & Service, Exercising Equipment-Service & Repair, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Small Appliances, Television & Radio-Service & Repair, Tractor Repair & Service, Vacuum Cleaners-Repair & Service, Washers & Dryers Service & Repair

Reviews

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GM
Gary M.

05/18/2017

Overall

We have had numerous issues with this appliance, attempted repairs and yet multiple problems continue. I'm not sure if these issues can be resolved but to date the oven still beeps and turns off often halfway through a baking cycle. Do not buy this product.

CF
Cathy F.

03/11/2017

Overall

I always dreaded the annual cleaning and check up but this time it was clean and quick. The tech was on time and very precise. A problem was discovered with the ice maker and to my surprise he had a replacement for the 10 + year old unit. I am impressed. It really pays to have the service agreement. Tech also reminded me on the vents inside, keep them clear and improve overall cooling.

AR
Anne R.

10/24/2016

Overall
Service

First, our technician was wonderful. In spite of delays caused by Sears sending the wrong parts twice, and several delayed attempts by Sears at rescheduling the service call, our technician was professional and most helpful. We felt like old friends after the 3rd visit! Sears Parts Direct and service scheduling was bad, but the technician who successfully completed the repairs was awesome!

Jim W.

09/18/2016

Overall
Selection
Service

They were very quick to respond. They isolated the problem. They went to get the part. They fixed it the same day. What more could I ask???

JR
Joel R.

08/01/2016

Overall
Selection
Service

The service is terrible. The last 3 times we have had repairs or delivery they have been several hours late. If I hadn't called to find out why they were late I would have never known that there was a delay. Communication was awful. Also, the last 2 appliances we have purchased, a cloths dryer and refrigerator, are lemons that have each required 3 repairs in the first 2 or 3 years of ownership. Since we never purchased their ripoff service agreements, they won't budge on giving us a break on the repair cost. We will never use them again for repairs, never buy another appliance from them or never do business with Sears ever again.

Kevin H.

05/28/2016

Overall
Selection
Service

This is the worst treatment by any warranty service company that I have experienced. After purchasing a $6000 Kenmore A/C unit with the extended service warranty, I needed service as the A/C unit was no longer cooling. I scheduled an appointment for service and thought I would be getting what I paid for. But, I apparently missed the invisible ink portion of the warranty contract that stated the warranty was actually worthless. On the day scheduled, there was first a HUGE window of arrival of 6 hours the technician MIGHT arrive. They rescheduled my appointment for a wait of 5 more days. So, a total of 7 days waiting. Apparently, if they can't get to a customer they just put them in some time in the distant future hoping they will go away.



This is completely unacceptable.



I do NOT recommend anyone purchase from Sears due to this. And I will never do so again.

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