Paradise Bay Car Wash
8940 W 95th St, Overland Park, KS 66212
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Zero Stars If I Could Rate So Low!
Bought gas and a car wash. Big mistake on the car wash, the assistant manager "Joe" was BEYOND RUDE regarding a service issue. I advise others in the area seek out another car wash, I've had great luck with both washes on 119th and Metcalf area. Save your money and avoid a headache!
Since there is no photo with the carwash on this website, I am guessing it is the one I am writing about. The carwash I had this experience with on on the north side of 95th across from Paul Mitchell Beauty School.
I went there after Christmas 2012. I had a lot of bird poop on hood and driver's door. Then went to grocery store. Then I noticed there was still poop on the arm of driver's mirror and some under the driver's window.
I went back about an hour later with receipt. The attendant (wearing a bill cap) helped me. When I showed him my receipt and told him there was still poop on car and that I paid extra for a good cleaning and underblast. He smiled and asked how I would like to fix that. I said I could have went home and wiped it off but it would be nice if you could get rid of the poop for me. He said he did remember me (woman with the poopy car, I guess). He told me to just go right through again and he waited by the machine to make sure I did not have to pay twice.
My experience was excellent. I must compliment them for a nice customer service they did for me that day.
I went there recently around Jan 5th and sorry to see the $3 wash is no longer available. But it is a good car wash. We go there all the time with our cars.
I have been fueling and cleaning both my vehicles here since it opened a few years ago. Today, I took my car in to fill up and get a deluxe car wash. Once home, which is only 3 blocks away I notice I still have dried bird poop on my car. I'm like no big deal, I'll just take it back and they can run it through again. WRONG!!!! I get a huge hassle from both an employee and the "manager". I start getting upset cause I'm thinking I was just here like 5 minutes ago, just run it through and no biggie. Anyways, the "manager" finally says I'll give you $3 wash after I say I want the owners number. So I go through get it done but still upset.
I leave message on answering machine, the same "manager" calls me back. I'm tell him he needs to listen to me because I'm customer and he says "mmmhmmm mmmhmmm mmmhmm" mockingly. I'm then really pissed and say I'm going to contact owner. He's like whatever there is no way your going to find his number and hangs up.
As an owner of Paradise Bay Car Wash I am dedicated to giving my customer a positive experience in the quality of express car wash they receive, the vacuuming, and the fuel they purchase. I have not visited this webb site regularly but customer satisisfaction must be obtained by our staff.