Oz Accomodations Inc
7925 Bond St, Overland Park, KS 66214
At Oz Accommodations, we would like to help you find your new place to call home! We also provide excellent Professional Property Management Services for property owners with real estate property investments.
Oz Accommodations was founded April 15, 1992, to be the premier provider of corporate housing in the Kansas City area. With the vision of establishing Oz Accommodations as the best source for Professional Property Management, CEO/Broker Scott Abbey (licensed in both Kansas and Missouri) has perfected the art and science of Professional Property Management! The company has a reputation of being the preferred provider of Property Management Services in the area due to Oz’s “RentQuick®” marketing approach which helps potential tenants become educated through comprehensive listings making it easy to find the perfect home in a short amount of time. RentQuick® also features a tenant scoring system which eliminates any chance of unfair bias or subjectivity. The RentQuick® marketing campaign appeals to tenants who are seeking an ideal property in a fair, convenient and efficient manner. As more homeowners decide to use their houses as investment properties, the rental market across the country continues to grow. As a potential resident of these homes, it is important for you to choose a Professional Property Management company with a reputation for outstanding customer service on behalf of property owners and residents alike. Today, Oz Accommodations is proud to provide Professional Property Management Services to a large number of homes throughout the Kansas City area. The homes we manage all must meet high quality standards, making top quality housing available across a variety of rent ranges. We value both our homeowners and our residents, and our focus is to find residents quickly for the best properties available. Oz Accommodations is ready to meet your Professional Property Management needs, so please contact us today!
Phone: (913) 894-8400
Via I-35, take 75th Street exit. Turn Left onto Neimann Rd. Then at the first light, take a Right onto 79th Street. Take a Left onto Bond St. Immediately turn Left into our office complex. Our address is 7925 Bond, Lenexa, KS 66214
Equal Housing Opportunity
Very poor experience, currently renting from them. The place is pretty well kept up no complaints with living conditions. My roommate is active duty in the army and he got deployed, when this happened they stuck me with extra fees for new tenants to take his place. Keep in mind all of these fees were paid at the time we moved in, not to mention our deposit. They will not answer any questions with a straight answer. Also they hide behind their HOA if you have a problem that they don't want to address. The reality is that they are probably almost always going to have all of their units full due to the large population of people in the KC metro. This is unfortunate because this means that others will experience the poor communication and policy they have in place.
Stay away if you want to rent from them. They didn't tell me they were considering another applicant until two days before I was scheduled to move in and then they awarded it to the other applicant even though my score were higher. Now I have to scramble to be out by the end of the month with no backup plan because I thought I had it rented. Maybe they just wanted my application fee with no intent on renting to me. Of course now no one returns my calls or emails. Very shady business. Background check was a joke. I'm thinking about contacting the BBB because they claim they are a member.
Tenant Review: 0 of 5 stars, wouldn't dare give them a one star rating.
Never available. Responses occur between one week to one month -- IF you are persistent about contacting them. If you have the time to stop by their office, that will be your best bet because they will rarely to never answer the phone. All of the different e-mails they have you sending requests or concerns are dead ends if you e-mail is "not received."
Their contracts are written so that they have zero responsibility to maintain the home, however they are quick to hit you with a late fee and demand immediate payment if you miss the COB time frame. Depending on who you talk to however, you may or may not be able to "drop it off at the right time." I guess it just depends on their mood.
05/03/2012Provided by Citysearch -
I interviewed several companies to help me rent out my old home after moving. Oz had the best rental advertisements and was very helpful advising me on how to get my house ready to rent at the best possible price. They found tenant's and were able to get my house rented above what I thought it would rent for in under 4 weeks. I am very satisfied with their service and I am looking forward to a long relationship with Oz.
12/27/2011Provided by Citysearch -
Being a military family, we search for our homes in new locations via the internet. I found the home we currently rent from Oz Accommodations through their website. I felt I was ""seeing"" the house personally from all the wonderful, detailed photos which showed each room in the house. We leased the house before ever arriving in the Kansas City area. We have been pleased with Oz Accommodations from Day 1 of our initiating contact with them.
I was always able to reach Scott Abbey, the CEO/Broker for Oz either via phone or email, and he always responded quickly. The property we lease is in a nice area and a great school district. We've lived in many rentals over the past 15 years, and this property was the exceptionally clean! When an issue arrived concerning these pesty little ""no-see'em"" bugs this past summer, a pest control company was quickly sent to our home. (Pest control is provided by the owner of the property, which typically is NOT covered for renters.)
We have had ZERO issues with Oz Accommodations and have received nothing less than FANTASTIC customer service! Scott and Michelle even stayed in the office late on the Friday we arrived in town so that we could meet them and pick up the keys to the property.
I know that Oz has gone through some restructuring over the fall and that Scott Abbey is the only owner now. Michelle Garcia is now the VP. I think the 2 of them are really trying to turn around the image of the company and make things right for both tenants and owners. They also have a live person answering the phones at the office now.
I advise people to give Oz Accommodations a chance. Speak openly with Scott or Michelle about any concerns. Having much rental experience and having managed our own properties myself, documenting the condition of your home within 24 hours of move-in is a MUST! Educate yourselves as renters. And take all the reviews you read on places with a grain of salt, even this one. People are quick to write negative reviews but rarely take the time to write good ones. In my opinion, Oz Accommodations is totally deserving of a 5-star review!
03/15/2011Provided by Citysearch -
After reading all these negative reviews I was iffy about renting from Oz but I gave them a chance anyways.I have been renting from Oz for 4 months now and have nothing to complain about yet.House was cleaned good when moved in and Oz even double asked if it was just to make sure,We have had to have numerous things fixed but have had everything fixed everytime..every maintence guy sent out has been very trustworthy and nice,they have called before theyd come out and ask if its a good time and would call when they have gotten to my house.Any time ive called Oz I either got a answer or theyve called me back and anytime ive emailed ive gotten a email back.A++ to Oz
02/09/2011Provided by Citysearch -
I have had many, many issues with Oz Accomdoations:
1. They hardly respond to email, and when they do, they blame all the delays on the home owner, even after they have stated the home owner has approved to move forward with the maintenance items.
2. I have a long list of items that I have been waiting on them to fix since I first moved in. Its' been nearly 3 months now.
3. They sent a maintence man to our residence without our approval. If it wasn't for our dog, I'm sure he would have entered the property when our minor daughter was home.
06/01/2010Provided by Citysearch -
Moved in Sep 09 basement had a little water problem but we were told its being taken care of and rent was lowered 75 bucks until the problem was fixed which would be by december...this conversation was between lora florez, jim and my husband and I...its now JUNE!! the last time they contacted us was in march... nothing has been fixed the last time they were here they made it worse...i have mold and mildew in our basement several things were ruind due to them coming in and telling us it was fixed and then it really not being ok and water coming in even more... i also have had several other requests to be fixed the sink in the bathroom leaks our bathtub leaks and our bathtub peals paint everytime someone steps in it. this depriving my kids of fun bubble baths....i had to drive to their office to talk to someone..... like other posts they never answer phones return phone calls....i had to email...and still didnt get a strait answer...they are very un professional and un ethical....were trying to be released of our lease now...!!! DO NOT RENT FROM THEM!!!
05/13/2010Provided by Citysearch -
We recently moved to ks and we were asking if they would clean the carpen befor we get there.
so we got to the house and it was dirty!
I took pics of the stains (white carpet) and rust spots on the carpet and sendet it to OZ. And i asked them how it will be when we move out. If we have to clean the carpet even if it was already dirty!!! They wrote back:
Hi Nadine, thank you for your email. I am sending this to our Broker for review, as you were asking about carpet cleaning at move out. He will have to look over your request, as it is part of the lease that the carpets will be billed to you when you move out. Thank you!
What kind of service is that!!!!! what the fu**!!!!
12/30/2009Provided by Citysearch -
I am still currently renting from Oz Accomodations. My lease is up in February and we have lived there for almost 2 years. After 1 year they did the same to us as I saw in another post, they moved our lease to a month to month basis AND raised the rent $35. They are extremely hard to get a hold of. Maintenance is a joke. Even some of the people they have sent over (which has always been a different guy) have complained about them. I don't know what these people's problems are. The owner of the house is completely out of the picture, ours lives in Cali, so I'm sure these owners have no idea what these people are doing. When we first moved in the house HAD NOT been cleaned. There was mud everywhere. The walls had not been re-painted. But we needed some place to move to we just did it ourselves. I seriously doubt we get any of our deposit back, even though we should. We have taken very good care of our house, minus normal wear and tear from living in a house for 2 years. But like I said I'm sure they will find some reason to not give it back, but I WILL fight them on it. We'lls ee how that goes. I'm not going to say this is the WORST place to rent through but it is certainly not the BEST either. We do not have plans to continue renting from them, maybe of they changed their ways we would as well as other people. The best thing I can say is they leave you alone and don't bother you.
05/27/2009Provided by Citysearch -
I am calling Kansas City Fox 4's Call for Action about Oz. I need anyone and everyone's help!! Please contact me at aroundtowndesign@gmail dot com. Anyone who never got their deposit back or had issues with Oz please, please come forward because in order to win you have to FIGHT!!!! Don't be scared because WE are in the right here!
04/15/2009Provided by Citysearch -
Troubles started from the beginning and went all the way through to the end. We were looking for a home in a specific school district. Their listing showed the perfect home and, while out of the country, we sent in our deposit. We returned only to find out, no we weren't in the right district and Oz refused to let us out of the lease!
So we moved into the home, only to find out it had been vacant for two years, was hosting a critter from the outdoors and was flea in-feast-ed. (Excuse the spelling, CitySearch tried to edit out our words). It smelled so bad we had to have the carpet cleaned twice!
Then a shower didn't work and it took two weeks to get it repaired. Later, we had problems with a fan, electrical and the refrigerator. I ended up fixing the majority of the problems and stopped reporting issues.
After a year, our contract stated we went on a month-to-month agreement, with a 60 day notice. Four months after the original lease expired, they sent a renewal agreement revoking the month to month. I refused to sign it and they threatened court. We gave a 60 day notice and left the property.
The only thing that saved us is that we met the owner of the property. We found out they didn't know about the disagreement, and the owner went to bat with us. They actually had several conversations with Oz, but Oz would continue the harrassment.
Like someone else on this list, we were charged for carpet cleaning, which I've never been charged for before. Pretty low life, especially after a couple of years of renting.
I can not recommend this firm to anyone. My concern is that they feed on the ignorant and those easily swayed by legal threats.
Oh yea, the owners sent a very nice referral letter to us, telling how much they appreciated us as renters. We used it to rent our next home.
I had my home listed with Oz Accomodations for over 9 months. During that period they only suggested repairs on the house which were provided by an in house repair company. There are no agents, people just pick up the key. This is something you can do on your own. Very dissatisfied customer. You have been warned.
02/09/2008Provided by Citysearch -
Everthing you have read is true. Oz has a nice porfolio of rentals to offer, unforunately they do not have good maintenance or customer service.It is impossible to talk to a real person on the phone, you will be directed through an endless voice prompted system only to endup having to leave a message. One that will never be returned. Hope you're handy fixing things, that's the only way it'll get done. I am a professional property manager,(not ever with Oz, with the State) and I can attest that every word you have read so far is true. Every complaint is true, every accusation is true. Be wise as a renter. Know your legal rights. Feel free to respond to this. You have been warned to rent elsewhere
07/12/2007Provided by Citysearch -
Michelle Garcia was nice enough to go out to the house and look at the carpet and call me on her cell phone while out there. She mentioned certain rooms that may need cleaning , as well as the high traffic areas. She said honestly when they evaluate a residence for a return of their deposit, there is no where on the list they can check off (clean the carpet) they only have (replace the carpet). Well that's not fair to the customer I would think. Anyways, she said she would have her carpet people come out to see if the carpet can be cleaned. I told her again, if necessary, I can hire a company to come out and clean the carpet and then if it doesn't come clean, then I can see why I wouldn't get a portion of my deposit back. I haven't heard from her anymore but I will be e-mailing her again today. We'll see if I get a response. I just think you should be fair to your exiting tenant and clean the carpet as most apartment complexes usually do. Note: I did not own any animals. So I'm not sure why they are stalling to clean the carpet. I would not recommend them to anyone and I don't expect to get even a portion of my deposit back. Just understand those facts if you decide to rent from them.
07/02/2007Provided by Citysearch -
Okay when we moved into the house it was already occupied...by a raccoon! It took a couple of weeks to get the racoon out, after he fell through a heating vent and was trapped in the spare room (and we were told it wasn't considered a ""maintenance emergency"". Then the company that removed the raccoon, removed the feces. Then it took a couple more weeks to get the heating ductwork replaced that he ate through, the gutters repaired and a couple other things done. Well I sent an email to maintenance asking them who maintains the ac, of course it's our problem. we did what we could, ended up contacting maintenance again. Mike came out and helped the boyfriend remove the ac, wash it and put it back in (the boyfriend never could have done this on his own). About a week later the ac quit completely. Now it is almost 90 degrees and we don't have an ac :(. I again emailed for it to be checked out and was told it would be in the next few days....then I was called and told it would be the next few days...and again. Here it is two weeks later and still no ac. Oh and there's black mold in the basement. My boyfriend and I both have respiratory issues, that mysteriously only started when we moved into this house. And I have to mention the brown recluse spiders...HUGE! So that's my story I haven't even gotten to move out yet so I don't know what they will do with my deposit, but believe me, there will be a fight!
05/10/2007Provided by Citysearch -
I would not recommend Oz Accomodations for renting. I just recieved an eviction notice from them because my rent was 4 days late. When you call to talk to someone, they do not answer the phone. Instead, you are directed to a phone menu that you have to weave through just to leave a message for someone you think might be knowledgeable about your rent.
We have had problems with bats actually being in our house (they are lodging in our attic but we've had 3 flying around in the living quarters)), which they tried to tell us was our responsibility to get rid of. After consulting a lawyer, we told them that bats were not ""pests"" like ants and spiders, but were mammals that can carry rabies and they finally sent someone out (a month later) to inspect where the bats were coming into the house. Needless to say at this point, we still have the bats and have realized that it's more of a hassle to deal with OZ than it is to deal with a bat in our shower.
Our house is the worst on the block, they have come once to paint it, which was done on the front only and they replaced a screen that had been missing on the porch for over a year. The neighborhood is very nice and we have had several comments about the upkeep of the house from our neighbors with the inevitable comment, ""I wonder why they don't do something to fix it?""
I hate to say it, but if they evict us it would be a huge problem, but at least we wouldn't have to deal with the crappy service and lack of communication. If they cash my check and tried to kick me out, I'll be leaving another message on here.
10/07/2006Provided by Citysearch -
After reading the review from ""Wrangler"", it is clear that Oz Accommodations is still a terrible place for a renter to get mixed up with. I had the same problems over a year ago with them. One of the worst experiences in renting in my whole life. Hardly ever answer the phone. They want to screw you for deposit and overcharge for cleaning. If you call for maintenence you will be very lucky if anyone shows up very soon.
I even had conversations with Scott Abbey about it, but clearly, they just pretend to care and don't. I cant tell you how many times they lied to me. RENT elsewhere!!!!!
09/06/2006Provided by Citysearch -
Take my advise and DO NOT DO BUSINESS WITH OZ ACCOMODATIONS!. I was recently one of their customers who paid my rent on time every month and was - in their words - one of their best customers.
I would like to note:
1. They never answer their phones even when they are in the office. On several occasions I have witnessed in person the phone ringing non-stop and no on in the office would answer it (even the folks who weren't busy)
2. Their ONLY interest is property owners - NOT the renters. As long as the property owners are happy, that's all they care about. Watch out as they seem nice to POTENTIAL renters, but once you sign your lease, you are treated with little respect.
3. They cheat you out of your deposit money. In my case they did a moveout inspection before I was offically moved out and had the audacity to charge outragious cleaning fees - and did refused to reverse the charges even after we cleaned the property to a better condition when we left it. 99% of my $1500.00 deposit was liquidated due to 'marketing fees'
4. They do not respond properly to maintenance requests. Before we moved in the property was filthy and the smoke detectors were inoperable. Our requests to rectify the situations were ignored multiple times.
- Hey, if you think I'm just a crazy disgruntal ex-customer, fine, but just remember this is your warning! Do not rent with OZ!!!!!
If you would like further information please feel free to respond to this add. I cannot recommend other companies for you as I am not familiar with anyone else in the area, but I can inform you on why you should NOT rent from OZ