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Please contact the business for updated hours/services due to the COVID-19 advisory.

General Info
Alterra is the SMARTER approach to pest control, providing both residential and commercial pest services.  Alterra provides solutions for more than 47 common household pests, and is committed to protecting customers with environmentally responsible methods.  Alterra is the fastest-growing pest control company in North America and currently services more than 450 cities across the nation. For further information, view Alterra's website at www.alterrapest.com or call today to set up service!
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
Pest Control Service, Insect Control, Bug Control, Exterminators, Commercial Pest Control
Payment method
amex, check, debit, discover, master card, visa
Category
Pest Control Services

Reviews

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LA
Lina A.
Edited: 02/04/2017
Overall

Great customer service over the phone and by the technicians. I had service today in my home was my favorite one with Donell .he was very friendly and knowledgeable ! he made sure we were taken care of before he left. he did an excellent job .
Lina A

Kris L.

10/10/2016

Overall

Alterra is an excellent pest control company. They "do what they say". They are on-time, thorough, and always willing to respond quickly any time we request a follow-up visit. We thought we could go without their service; well, that didn't last long! We were spider infested immediately; and, resumed their service. We are back to enjoying having our cobwebs knocked down and spider control. Lee was our service tech today, and as usual, left us cobweb free. He was cordial and expedient.

MR
M. R.

09/22/2016

Overall
Expertise
Professionalism
Promptness

Donell was our service person, he did a great job telling us the importance of spraying the inside and outside of the house to get rid of the many different pests at our house.

LM
Laura M.
Edited: 09/14/2016
Overall
Expertise
Professionalism
Promptness

Donell and Bill were wonderful to work with!! They listened to exactly what my issue was and treated the problem. They were extremely professional, polite, and knowledgeable. I look forward to working with them again in the future!

WR
Warren R.

08/24/2016

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Professionalism
Promptness

Dylan Combs was extremely thorough and completely swept all areas of the house. Then applied pest control to house perimeter and the yard. He answered several questions my husband and was politely professional.

Julie S.

08/23/2016

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Promptness

Patient to answer my many Qs. Very knowledgable about pests & offered useful prevention tips. Highly recommend Wendell for service calls.

Amy D.

08/23/2016

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Promptness

Alterra sent Donell out to service our house. He was very polite, professional and very sweet with my two little ones. Great service!

Nathan B.
Edited: 08/20/2016
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Expertise
Professionalism
Promptness

Very timely and took care of immediate pest control issues and even took care of the bag worms on the Juniper before I had even asked. Wasp nests and dirt dobbers are gone as well - none of them rebuilt. - Nathan B.

Mary A.

08/13/2016

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Expertise
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Promptness

Some of the friendliest folks I know in the service industry. Professionals with a sense of community that makes you feel a ease. Donell takes great pride in answering any questions and cleaning any insect infestations that pop up.

JS
Jim S.

08/09/2016

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Donell was thorough and professional. Took care of my ant problem. Also treated in ground wasp nest. Did a great job!

Beth B.

08/08/2016

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Donell came out recently for our service. The kids enjoyed watching him clean away the spiders & said he was very friendly to them. Impressed by Donell, but am a bit disappointed in Alterra's customer service. I've tried to contact them twice via phone & never received a phone call back.

KS
Katie S.

08/03/2016

Overall
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Professionalism
Promptness

Matt and Lee were very professional and helpful. They answered my questions on concerns I had in our garage, did the usual outstanding work of spraying for all insects. De-webbed on our house, in the bushes, and got rid of 3 wasp nests under our deck. We have 4 season control for the many ants in our area and I haven't seen any in awhile now!

SD
Steph D.
Edited: 07/31/2016
Overall
Expertise
Professionalism
Promptness

Since we began using Alterra there has been a noticeable reduction of bugs/pests. Lee is an outstanding technician; very polite and thorough. He is knowledgeable and very contentious about our family pets. He calls ahead, and explains what he is going to do and inquires about what we need. Thanks again for a job well done. Update: Josh T. was out this week and did a very thorough job at our new location. He was very polite, mindful of our pets and explained everything he was going to do. Thanks to Josh for another job well done.

Jason F.
Edited: 07/28/2016
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i had spiders and bugs now i g...

I had spiders and bugs now i got none they did just what they said they would. i am happy with the service. my service pro Lee made sure i knew what he was doing and asked if i had any questions. Reminding me that if i have any issues they will come back and treat my house again inbetween regular services. Thank you Lee

Traci T.

07/26/2016

Overall
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Professionalism
Promptness

Lee and Matt are a very professional crew. They double checked that all of my questions were answered and completed everything that I asked. They even did a second walk-thru around the house to make sure that they got all the spider webs and wasp nests cleared. They were very friendly and took great care of our home!

Helene B.

07/02/2016

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Promptness

We have been using Alterra for a couple of years now, and are very happy with them. We get two houses done, ours in Lee's Summit, and then we added our daughter's in Grain Valley. Lee mainly comes to our house, sometimes it's Aziz. We like both of them. They know what they're doing! Aziz has been to my daughter's house (I go there to let them in while she works), and he's just a wonderful guy!!



Helene B., Lee's Summit, MO

and Helene B. for Laura V., Grain Valley

Debbie G.

06/15/2016

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Promptness

Quick response time. Reasonable fees. Great customer service. They get the job done. Eager to please! What more can you ask of a pest control company?

Stephanie R.

05/14/2016

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Promptness

Luc did a great job thoroughly explaining what he did during the service visit and was very friendly. He also had to come while it was raining and didn't seem to mind.

Alex M.

04/16/2016

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Promptness

Luc was super friendly and took the time to show me where the pest problems were. Good service! Thanks!

Kjb N.

03/24/2016

Overall

Amazing. Nice effective. Lee was perfect I would love for him to come to my house and do it again. He was in and out and so perfessonal