I bought my wife's wedding ring at Toner Jewelry 23 years ago! After having visited several chain stores, I just knew that was not the buying experience I was looking for. I don't live in KC and honestly don't recall how we even found them but am so thankful that we did. My experience with Mike and his staff all those years ago was anything but scripted or salesy. I wanted a completely custom ring and Toner made my vision an amazing and beautiful reality. And while my wife's ring bears the battle scars of raising three wonderful boys and caring for thousands of patients as a nurse, it is still a stunning piece of jewelry! Fast forward 23 years and my oldest son is getting engaged. Like us, he started his search for the perfect ring at the chain stores and even purchased one from them for an inflated price. It was a beautiful ring but he asked our opinion on his purchase. We obviously didn't want to crush his spirit, but kindly nudged him to visit other stores to ensure he felt comfortable with his purchase. We went with him, knowing of course that Toner was on the short list of places we wanted him to experience. We did visit several other jewelers, but when we walked through the doors at Toner, he immediately knew that this place was different. He was completely blown away by the attention and service he received. Paizley, Angil and Ashley bent over backwards to find him the exact ring he was looking for at an affordable price. They were pleasant, informative, and not at all salesy. It was so reassuring that absolutely nothing had changed in the past 23 years. He received a level of care and service that is uncommon in today's retail world. We all enjoyed a nice glass of wine during the process and walked out of the store with a level of confidence that had been lacking up to that point. If this is the kind of experience you are looking for, and who wouldn't be, we would highly recommend Toner Jewelry for all your jewelry needs and desires!
Great store with a wide variety of pieces....from beautiful estate pieces to trendy designer pieces. Wonderful jewelry sales consultants that are highly knowledgeable of the jewelry specialty; Ashley being a favorite consultant. I have done much business at this store from selling some of my personal pieces, to buying many pieces and having custom pieces made; and have been nothing but pleased with all my transactions. This is a jewelry store that I would highly recommend!!!!!!!
We got our wedding rings at Toner when they were at their old location off I-435 and Metcalf. And we've been coming back now that they're in their awesome new showroom. We're always treated well and we appreciate their help. And Ashley was great when we were in the last time!
Ashley did a great job of transforming my old wedding band into a new artsy design! I love it! Can’t wait to use them again!
The staff is great to work with. They fixed my favorite necklace beautifully and found new earrings I was looking for.
Brought in a broken piece of jewelry to be repaired. It was a rather complicated piece to repair. Worked with Ashley and she went the extra mail to make sure it was repaired and in beautiful condition. Many thanks Ashley for your professionalism.
My wife and I go into Toner jewelers quite often. We love the atmosphere at Toner. No one that we have dealt with there has ever been pushy or like they are just out to make an extra buck on you. Each one of the sales consultants is there for you and will help you find what you are looking for. We normally work directly with Michael Toner or with Alisha. This last time I went in and had Ashley and Paizley help me find a gift for my wife. Everyone that we have worked with is great. I highly recommend them to anyone looking for great quality jewelry. They also have estate section that my wife loves and finds great deals. Thank you Toner Jewelers for a great expirence every time.
I went into Toners to look at estate jewelry. Ashley greeted me and was very professional, helpful and friendly. Best of all she had patience. I like to look at everything. I bought a designer ring that I love. I also have an in store credit and will be asking for Ashley when I go back. I have to add that the store was great, and had a lot of nice things at great prices.
Ashley and Alisha were fabulous to work with and very knowledgeable. I would recommend Toner to anyone.
This is my second experience with Toner Jewelers--a local business in Overland Park, KS. I was referred by another business to have my husband's wedding ring sized and repaired at Toner's as part of a Christmas gift in December, 2016--one week before Christmas. They were polite and professional and promptly and professionally performed the ring sizing, cleaning, and repair. The ring looked like new when I picked it up! My husband passed away, unexpectedly, January 17th, 2017. I went back to Toner's to choose a chain so I could wear my husband's wedding ring as a necklace in remembrance and honor of him. Ashley helped me and was comforting, patient and very helpful to me on Friday, February 3, 2017, Ashley found some reasonably-priced estate chains to show me and helped me choose something appropriate. I chose two chains, to wear together but one needed to be shortened. They were already "ready" for pick up on Monday, February 6th, 2017, and they are beautiful! Thank you, Ashley, for your understanding and patience during this difficult time.