The most terrible dentist. After the treatment of filling one of my teeth, it's been hurting crazy. I went for check up again for that tooth, they tried to fix it. It still hurts so bad. I don't know what they are doing to the tooth. It is the most terrible place. Please don't go
I genuinely wish I could review more than just the office staff. I am sure I would have liked the dentist and assistants just fine. After I dealt with the rude receptionist, I had a bad taste in my mouth about the experience and wrote a letter of complaint to the email on their website. I don't typically post complaints anywhere else, I usually find it unnecessary as I get a kind response from the business directly. I didn't end up getting my teeth cleaned because I started new insurance that apparently still has a couple weeks before its in effect. I apologized for my error but regardless the receptionist was rude and unfriendly from beginning to end- did not smile once. I didn't act upset at all when in the office. I was nice and friendly, unfortunately it wasn't reciprocated. I have been a manager- I know the complaints that I take seriously, so therefore when I complain I don't make personal attacks, admit my fault, and do not use bad language. I wish I had a copy of the email I sent so you can understand my shock in the response I got. I do want to say that the fact I had to reschedule was barely mentioned on my end, because it wasn't a big deal to me- the service was. No subjectNO one was rude to you she was just explaining to you that your effective date wasn’t til May first, And she was very professional after reviewing the footage of the appointment, And she was very friendly in this matter, And that is your decision not to return to our Office, Thank you I this MatterJayme Front Desk AdministratorAntioch DentalDue to the unprofessional and unfriendly office staff, I cannot recommend anyone visit this office. i understand standing up for your staff as I have done the same when I was a manager- but that is not the way to do it. Jayme- great job, you just earned the entire business a bad review! Hope your bosses can stand up for you like you did the receptionist. In my opinion, all emails sent from her need to be reviewed by a boss for not just the poor grammar but for the way they come across.