So my fiance and I go to Journey's to exchange our flower girls shoes for a smaller size. And the woman who was helping/ not helping was a complete ass. She was going back and forth from us and other customers. I'm thinking.... Okay so they are a little busy. Until I hear her say to the other customer "Yes I'd rather you come in and try them on, instead of exchange them". And I'm pretty sure she glanced over. Then she proceeded to tell another worker "Hey help them, they need attention.... (proceeded to tell him what to do)" And then told him "Okay"!!!!! And walk away. As if it was a question to see if he could help us, but instead telling him he has to because she didn't want to. Before this she was trying to tell me I had to pay shipping because my order wasn't over a certain limit which it was originally. Needless to say...... little lady got her shoes for the wedding. I would've made sure even if I had to pay shipping!!!!!!!! I Love Journeys and the gentleman that ended up helping because I truly believe the woman did not want to, was very nice and helpful. I've worked retail and the way she treated us busy or not was unacceptable!!!!! I'm giving this service a 1 star because the first person you see is the one who gives you your impression!! I will go back in the future but if she's there I will request someone else.
First of if your going to this jcpenney salon at oak park mall you have chosen the best salon in the area! Amanda Spring is amazing! She does exactl…
Very nice JcPenney store. Natalie did hi-lights and lo-lights on me yesterday, and I am pleased. I'm very particular and often disatisfied...I hig…
This was my second time in the store. The first time I didn't get much of a chance to shop. However the store employees were very helpful. Me and my daughter just went in a few days ago. The store wasn't busy at the time. I was surprised since it was evening and close to Christmas. Got a chance to do some shopping. I was very impressed. One lady who at first, I thought was a customer, was an employee. She was very helpful. I was then greeted by two other ladies who were just as helpful who were also employees. The cashier, Karen, was very friendly. The other store employees I didn't get there names. But everyone was very friendly and customer oriented. I work in a store. And also in customer service. So it was nice to be on the other end of that. My only complaint is that they don't have much as far as plus size clothing goes. But the manager, who I believe, his name is Najeem, told me they were going to get more in. So, for anyone reading this,,,,,,,I hope this helps. I had nothing but positive experiences both times being in the store. I will certainly return to the store, especially since I was also given a coupon at the register!
I'm a graduate of Blue Valley High School where I was on the swim team all 4 years. Every year my team was able to work with Swim Quik to get our team suits ordered. They made the whole situation so easy and painless! I worked with the manager, Kelly, to schedule suit fittings for everybody so that newcomers and veterans alike could order the correct suit size without completely guessing. We also used the embroidery option offered to us by Swim Quik to have our suits completely customized. Great people, Great customer service, and a great experience!
The store is organized and smells wonderful. the owner is a single mother who works constantly on the well being of her store, her daughter and helping others. she is friendly, and all around a good person. The store supports uplift, (a none profit group dedicated to helping the homeless in anyway.)
Been going here for over ten years. Good selection & better prices. .................................
Great Service!!! Prices are very competitive. The store is kind of set up like a man cave.l
Great group of folks to work with. SPECIALTY store with a fabulous selection!
A great place with awesome and traditional clothes and reasonable price.