Charged my credit card TWICE. Received no receipt. No business phone provided to get a credit. Pavement outside of car wash bins are full of holes....so you get your car all dirty again when leaving the premises. Feel free to respond to me if you would like to give me my money back for charging me twice!
12100 College BlvdOverland Park, KS 66210
From Business: Waterway Gas & Wash owns and operates full-service carwashes and retails gasoline at nearly 15 locations in Saint Louis, Kansas City, Mo., and Denver. The company…
Not only is this a great place to wash your car for a fair price the management team is outstanding and very professional. A situation occurred with my vehicle and any other place would have told me tough luck they did the right thing and were extremely helpful. This is by far the best car wash facility in KC.
I used the change machine and it did not work on April 7 at 6:00 pm. . I put $5 bill in machine and got back $3 in quarters. I tried to call and no answer - no answering machine and no way to send email. I will change rating if someone gets back to me. There should be a phone number with ability to leave message should there be a problem.
Zero Stars If I Could Rate So Low!Bought gas and a car wash. Big mistake on the car wash, the assistant manager "Joe" was BEYOND RUDE regarding a service issue. I advise others in the area seek out another car wash, I've had great luck with both washes on 119th and Metcalf area. Save your money and avoid a headache!
Terrible service. I paid $20 for an $8 car wash. The machine did not dispense my change and produced an error message. My receipt instructed me to call the the number provided. Well guess what. The number never gets answered and has no voicemail set up. So here we are 3 days later and I still cannot get in touch with the "manager" on duty. After reading the reviews this happens often. DO NOT USE CASH if you use this car wash.
Used the brushless wash and did a fair job. The bird poop on my back window and roof was not totally removed, on the third to the last cycle the soap was NOT washed completely off the passenger side, the windshield has a hazy film, the dryer doesn't do a very good drying job. Luckily I only paid $8 and my car is a bit cleaner but I won't waste my money on this again. I'll spend a little more for a better wash elsewhere. It was just convenient to my office.
I was concerned about the previous review and "scratches" on her glass. I just took my car through "groupon" for the first time and there are no brushes that could have caused the damage stated by the previous reviewer. I wonder if they didn't have some tree sap smeared by windshield wipers that the car wash will not remove.My car came out fairly clean except for the front bumper and grill area. They do not have a brush or strips that even touch this area and thus all the bug mess was still there. One young man did a quick once over on wiping off the drips. I also took a towel and cleaned all my door openings and wheels which he was not going to do or even help with. He just stood waiting for his tip while I continued cleaning the doors and wheels. The manager was very personable and helpful and the first attendant was thorough in prepping the car prior to entering the automatic wash.
Bait and switch on detail services. Detail service by a contractor who is flat out rude!Big Splash will not support customer complaints concerning the detail shop.$130 and did not even get the exterior cleaned? Are you kidding me!The blamed the problems on a faulty power washer yet refused to rectify the problem.Do yourself a big favor and dont gamble with your hard earned money or your car. Find a reputable detailer who stands behind their workmanship and doesnt make excuses. Youll be happy you did!
I have been going here for years. Car wash has always done a good job, as well as the do-it-yourself vacuum system. It is apparent they try to keep the equipment working and the facility clean. Reasonable rates too.
Terrible wash, didn't even get grass off my car. Unable to get a receipt from the auto car wash. No details available for the different washes offered, just have to guess which one you want. So many holes in the area around the wash bays, your car will get splashed on after the wash. Will never go here again!!