This is my second experience with Toner Jewelers--a local business in Overland Park, KS. I was referred by another business to have my husband's wedding ring sized and repaired at Toner's as part of a Christmas gift in December, 2016--one week before Christmas. They were polite and professional and promptly and professionally performed the ring sizing, cleaning, and repair. The ring looked like new when I picked it up! My husband passed away, unexpectedly, January 17th, 2017. I went back to Toner's to choose a chain so I could wear my husband's wedding ring as a necklace in remembrance and honor of him. Ashley helped me and was comforting, patient and very helpful to me on Friday, February 3, 2017, Ashley found some reasonably-priced estate chains to show me and helped me choose something appropriate. I chose two chains, to wear together but one needed to be shortened. They were already "ready" for pick up on Monday, February 6th, 2017, and they are beautiful! Thank you, Ashley, for your understanding and patience during this difficult time.
I am so glad my fiance found this place. We've searched almost every jewelry store in Kansas City and none can compare to the great customer service they provide. We are glad to support this local store and every time we come in and take a look, we never felt pressured to buy anything. Christina was super helpful when I came in to have my engagement ring re-sized and helped us find the perfect wedding band to match my custom ring. The loose diamonds they have are incomparable to those big chain companies. My fiance managed to get me a 3/4 carat D color and VSI clarity for a decent price when you can't even find anything remotely close to that kind of quality at chain stores. I am so happy with this place and will definitely recommend it to everyone!
I have been buying from Toners for about 5 years now. My first purchase wash having my original wedding diamond re-set in a ring I chose there…. and I LOVE it! I initially had problems with the the delicate setting loosing diamonds; however, the owner, Mike, had it totally rebuilt add no cost to me and replaced the diamonds. It has been perfect ever since. I have bought earrings, bracelets, rings, and necklaces. They always work with me if I want to customize a piece while giving me the best deal they can. The employees are fun, sweet and friendly. Couldn't be happier with shopping there and trusting them to take care of me. From the less expensive pieces to high dollar ones, Toner's is a wonderful place to shop!
My wife and I go into Toner jewelers quite often. We love the atmosphere at Toner. No one that we have dealt with there has ever been pushy or like they are just out to make an extra buck on you. Each one of the sales consultants is there for you and will help you find what you are looking for. We normally work directly with Michael Toner or with Alisha. This last time I went in and had Ashley and Paizley help me find a gift for my wife. Everyone that we have worked with is great. I highly recommend them to anyone looking for great quality jewelry. They also have estate section that my wife loves and finds great deals. Thank you Toner Jewelers for a great expirence every time.
I have been doing business with Toner Jewelers for 12 years.So with that in mind, I have made several purchases during these 12 years.I can't say enough about the great experience each and every one of my visits have been. I had the pleasure of having Alisha Moore as my Jeweler Associate for my recent purchase. She was most professional and very knowledgeable about diamonds.So needless to say, I am delighted with the quality and beauty of my new diamond ring! I highly recommend doing business with this Jewelry store based on their expertise and honesty.Thank you Micheal Toner for making this possible!
I am so happy that I wandered in and discovered Toner Jewelers in their new Overland Park location. It took multiple visits for me to decide on that special piece of jewelry, and each visit was a pleasure! I was helped mostly by Ashley Hawkins. Ashley, Alisha, and everyone else in the store were personable, knowledgeable, patient and very professional. I especially love their substantial collection of estate jewelry. I brought some of my pieces in for repair as well, and was very happy with the results.
Toner Jewelers has been our place to shop for a number of years, and they continue to provide outstanding quality, superior customer service, and great value. We love the many pieces we’ve bought, especially the custom item Mike, the owner, designed for us. On my last visit, Ashley was particularly helpful with questions about certain stones and current designs. Toner Jewelers is a business where you can place your trust. They’ve become like family to us, and we wouldn’t go anywhere else!
One of a few MOM and POP Businesses left in Overland Park, KS! This is the only Jewelry Store I do business with! Very Trusting and their selection is unique and like no other! The staff is friendly and always glad to help but I personally like to work with Alisha, she knows the business and is always willing to work with me for a great deal and has been with Toner for over 10 Years! Thank You for still hanging in there and making it a place I love to shop at! Donna E.
I have been to Toner Jeweler on 2 different occasions. The first was to get my wedding set fixed for valentines day and was helped by Ashley. When I picked my set up I was so thrilled with the workmanship of the repairman. It was better than the original. The second visit, I went in to get another ring sized and was helped by Lori, she helped me get it on so we shopped for earrings, since it was my birthday.
We took a ring to Toner's to be resized. Alisha helped us and was terrific. She gave us good advice on how to re-size it properly, and made us feel important and valued even though our transaction was minor. Even offered to gift wrap it since it's going to be a gift to our daughter. Also gave my husband some free advice on how to get his "stuck" wedding band off. We will definitely go back.