I had high hopes for this salon; I'm from Chicago, so I had to research salons on the internet for my upcoming wedding. Ambrosis seemed to be the most professional and produced the highest quality work in the area. However, my hair and makeup trial this Saturday was disappointing. My updo started to fall out within 2 hours of leaving the salon and my make up was smudging all over the place. The stylist failed to put powder on to set my liquid foundation, used no concealer under my eyes to brighten them, didn’t use highlighter, didn’t cut the lashes to fit my eyes, the liquid eyeliner wasn’t even close to my lash line, didnt put on any type of lipstick/gloss, and didn’t use a setting spray. On top of this every time I asked for something to be different or tweaked the stylist stated she'd fix it the day of. When you're paying $100 for a service you expect to get what you're asking for. I wanted to give the stylist the benefit of the doubt thinking maybe she just had an off day. So I contacted the salon to see if they could remedy the situation. Carlye, the stylist, suggested I use other services for my wedding. After the trial and horrible customer service experience I will absolutely be booking with another salon.