Department of Motor Vehicles
404 E Stevenson Rd, Ottawa, IL 61350
Worst DMV around. Used to be the one to go to, but with the rude, condescending employee we encountered today, never again. Cannot believe these kind of people are allowed to work in the public domain. Be educated before you go in, if you do go to this DMV. Know your rights and what the proper protocol is for whatever you are there to do, because they will not know.
It would be more helpful if the employees did not act like waiting on customers is an annoyance to them. We are not allowed to be on our cellphones, so why would I get an eye roll, more than once, from more than 1 employee when it is my turn and they are in the middle of texting or surfing the web on their cellphones?????!!!!!!
I will be going to the Streator, Illinois, DMV from now on. Ottawa's DMV could learn alot from the employees at the Streator office!!! Thank You!!