Franzen is great. Best company ever. I would use them again. ......................................
2656 Stuart Kaplan DrAurora, IL 60503
10 E Aldon CtMontgomery, IL 60538
3 Bonnie LnYorkville, IL 60560
From Business: Kendall Plumbing, Heating & Cooling, in Yorkville, IL, is the area's leading heating, cooling and plumbing expert serving Oswego, Montgomery, Yorkville, Plano and…
Franzen Heating and Cooling is a joke! Tony sent his worker Jeremy Howard out... Jeremy told my wife we had a leak in our system but it would cost between 800 - 1000 dollars to find and fix the leak. He recharged our system and charged me $290.00. My A/C unit stopped working again in a couple of days! After having another company fix my system, which I was told "Any half decent HVAC person would have found."I contacted Tony, which he agreed to refund my $90.00, for the services (obviously not done properly). After almost a month of weekly emails and getting excuse after excuse as to why the refund was not sent out... (forgot, mommy was out of town...) My wife called and was talked to completely rude and hung up on.I would never recommend this company to anyone! I have filed a complaint with the BBB and will be taking this issue further!
Jpro did an excellent job repairing our g.e stack washer dryer, Two other repair guys we called refused to work on it because of space constraints. Jpro knew the unit well enough to repwir it without having to move it out of the space it was in and it was more than affordable in the end compared with the other guys we called. Highly reccomended!
Pretty surprised by these reviews, seem personal. I didn't know James when he was 10 and most likely wouldn't even comment on if I did, not sure what that has to do with anything. I can only comment on the work he has done for me, and at my suggestions a number of family and friends' home s as well. I trust him, he's earned it, from coming out in a flash, picking up products to installing them without issue. He once spent over 4 hours working on my furnace (which turned out to be gone-20+ years old). He recently put in a water heater , and I'll call him for any repair work if I need it done. His prices are completely competitive, and never once has he worked for an hour and asked for money?? I appreciate the work he does and hope that he stays in business for a long time.
Alright - so I haven't had the privilege of knowing James for any amount of time, so you can trust that this review is completely objective.He was referred to me for his price. I was in the market for a new A/C and furnace and his price is definitely the lowest. Be warned now, you are better off paying 75-100% more and getting a professional installation; you will pay this "discount" back later in frustration, unnecessary service calls which also include the embarrassing conversations you'll have to have with professional installers who you're asking to improve the system.James said the install would take 1 day. It took four days. He shows up two weeks after the agreed upon installation date. His "helper" didn't show up. The tear-out was horrible, the installation was worse. I had to drive over 30 miles round-trip to buy the T-stat. The sheet metal work....well let's just say I couldn't keep a straight face when I saw it. This is no joke; my neighbors were laughing as they watched him bend all the sheet metal over my front stoop! You can only imagine how it looks. There is still a string of spaghetti signal/power wire haning down in my basement after 7 months.When he shows up, it's at 11:00 a.m. after you agreed 7:00a.m. or 8:00 a.m. He works for 1-2 hours and then asks for some money (I gave him half down which more than covered the equipment). We end up arguing the third day about money (seriously? who has the gall to ask for money when a job isn't even close to being done?). Probably wanted the drugs the other guy was talking about.James - you should understand that my final motivation for writing this was you not returning my messages and the absolute deplorable installation that was done (I seriously think I could have done a better job). That's right, I've been calling and calling trying to get the unit serviced and of course you don't call back. It's unfortunate, man but it's all on your shoulders. I wish this could have been a positive review as I like helping people out; throwing them a bone. Get out of the business, because word of mouth travels fast.