You have good and bad in All Professional Services! majority of the time I show respect and I received respect back!
I called and they were there within 10 mins. The young man that was driving was a pleasure to have as a cab driver
Asked cab company to fax a receipt of services for work purposes. The fax did not go thru on my end. Called them to ask to resend and they told me that they will not do it because, "that do not have time." Then hung up.
For a &7.00 cab ride I get charged for 15$ I think the they should look up some one elesse to mKe there money I know it's the the people that's taking the calls but it's the owner that takes people for granted he can can go do him self right himself we try to right but I don't see him on the tavern league?
The dispatcher was so very very rude, and the wait time of 5-10 minutes was actually 35 minutes. And when I called him to ask why it was so late, he said it'll get there when it'll get there, and hung up on me. Ridiculous. At least the driver seamed like a decent guy,
The dispatcher was EXTREMELY rude and the wait time was unreasonably long.
Horrible, horrible, horrible!!! I called ahead of time that I needed to drop off car at mechanic shop and time. I ended up waiting 45 minutes. I had my 3 children with me ages 5, 3 and 1 year just waiting on them . I called to get an ETA but never got a sorry from dispatch or from Driver. Never again.
Where to even start....1 lady tht takes calls has poor customer service...rare to get a friendly driver the wait time is rediculous....
Tracy, the night dispatch, is a very unprofessional and rude. She hung up on me on multiple occasions. ps if i could do a half star I would.
First off the lady who answerers the phone to place your request "Tracy" has the worst attitude ever and a smart mouth and is very rude and cuts you off before you can finish a sentence and to make matters worst she swears she is the supervisor and there is no one above her to complain to about her. Then I get a driver who is clearly miserable then when he drops me off to my destination because I didn't take my change he decided to throw it at me. Literally coins hitting me in my back which was the most disrespectful b thing I've ever seen. Then when I call in to report this of course I get a hold to Tracy and her terrible attitude which was no help at all. In my opinion Oshkosh City cab is full of miserable people who hate their job and they need to be under new management!!!