What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They have excellent customer service, nobody can beat their prices. They did excellent work on all my vehicles. He showed me the work they did plus the bad parts they took off and explained everything in detail. Before they did any work on any of my vehicles he called me told me exactly whats wrong and gave me a detailed estimate of parts, labor, ect.. And every time I had something fixed his estimates were right on. I won't go anywhere else! There just wonderful, and very honest! They never try fixing something that don't need to be fixed like a lot of garages do. I will always be their customer! Thank you Discount Auto!
Gelhar and Son's Car service, Best shop ever. I appreciate their time and service. Thankful they are so helpful.
One star is automatic requirement on this review, but Harvey doesn't deserve even one. Hope Brian is more professional and honest. Worst experience here ever. Charged $220 for a restocking fee when I decided not to proceed with repairs when Harvey changed the estimate after he ordered the engine, however the engine never was delivered to him confirmed by Diamond Auto Sales in Fond du lac. However was still charged this fee and taxed on it too. Worst automotive service. And he threatened to file a report that I was not providing routine autocare to my lies holder, go ahead, really? A threat? ....good luck to your business
Best place to take your car in Oshkosh for repairs. Customer service is amazing!! Unbeatable low prices. Took my car in last week for new tie rods, windsheild wiper pump, and to fix the gas hand gauge that didn't register how much gas was in the car anymore. He was over one hundred dollars cheaper than any other estimate I had gotten and to my superpise he secured/ fixed my glove department box that was hanging very loosely, free of charge!!! I was so thrilled !! I highly recommend discount auto repair to everyone now. Thank you again mark !
Discount Auto Repair has the best customer service I have ever seen. Once we started bringing our vehicles there we never bothered to go anywhere else. They are very good at what they doing and very thorough. Before paying the bill he will show you everything he repaired and have you look at the car with him. On one of the repairs he even showed me the bad part he had removed and explained what was wrong with it. He makes sure you are satisfied with the work. This is how a business should operate.
Discount Auto treated me very well, fixed my old clunker up in a jiffy! thanks alot guys. Had my Oil changed and they checked my suspension and gave it an A-OK...
I won't take my car anywhere else. Mark is always really attentive, and tries to get me the best price on parts and service.
So far the best shop I've been to. Brian was very courteous and flexible in scheduling and getting the work done quickly. (I will say they are a small operation so sometimes it can be tough to get in, but the service is worth the wait.) He had the worn parts to show me and was happy to discuss the work completed and show the new parts on the vehicle. They are the type of shop that will assess your needs instead of just the blanket "replace it" approach found at most places.
very fair and polite guys...was impressed with their work and honesty and willingness to show the parts they replaced as well as the new ones they installed. I'm happy to say i have finally found a permanent shop to take my car. =)
They were attentive when I just stopped in spur of the moment, and they warned me of future fixes that I should do, but they weren't pushy about it. Given that I have a tight budget, I appreciate the warning rather than saying I need it right now. Great service and competitive prices. I will definitely be back.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.