5863 Osage Beach Pkwy, Osage Beach, MO 65065
Phone: (573) 348-6066
Phone: (573) 348-6575
TollFree: (888) 575-9283
Surdyke Yamaha & Marina
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Like Shannon, I also bought an odes utv from this place and the finance manager also told us the same thing. If he's the puggy guy with a cheap gold chain, then it's the same guy. He became very confrontational and thought he was tough. We bought it and it broke down within the first day. We returned it and they said they would fix it but we couldn't just swap it out for something else. We didn't even own it 24 hours yet. I'm shocked they would have this guy managing anything. We traded it in for something else at a place close to home and lost thousands. Ironically, the owner of the surdyke where we live laughed and was shocked that's we bought one saying that they build these at the dealership. I strongly recommend not doing business with the Osage beach surdyke and their wanna be tough guy manger.
I purchased an odes utv in august of 2015 from Surdykes. I questioned the quality of the machine because i have never heard of the brand and after inspection, i found a large stamp on the side that states "made in china". The silver tongued sales manager, Zach verbally promised that if i bought the machine, he would return my money if i got it home, rode it, and didnt like it. I purchased the Odes and did just that. As soon as i unloaded it at my house, i noticed the 4x4 wasnt working. I took it back and they fixed it and asked me to give the machine another try. I then took it out again right after it was fixed. The machine overheated 30 minutes into the ride. I then limped it back to the trailer and went straight to Surdykes. Needless to say, Zach's promise was conveniently forgotten when i asked for my money back and i had to resort to trying to contact the owner, Greg to resolve the issue. The promise was never fulfilled by sales staff or the owner.
Impossible to deal with. Tries to sell product over MSRP ( adding freight & prep) then negotiates to MSRP. A true "used car" type experience
Owner and sales rep treated a prospective buyer like an idiot. Claimed no knowledge of manufacturer incentives (in this case $1000 of accessories - which he said was valid on 2011 models only), then offered that same incentives as negotiation to close the deal. It was confirmed calling another dealership that these incentives from Yamaha were offered on 2012 models.
If looking to buy a new Yamaha Boat - would recommend shop multiple dealers in the region.
From an inegrity standpoint wonder how well they would handle any warranty or service issues
Me and my buds came down form st.louis to have fun on the Lake and not blow all of our money. The crew at Surdykes gave me great prices new waverunners and pontoon boat and didnt overcharge like other companies we have rented from. They are polite and want their customers to have fun. we did! and we will be back for sure. thx