Convient location to where we live! No bad experience with the customer service. Always polite and courtesy always willing to help find whatever u need
TERRIBLE!! I bought a 25$ quartz nail yesterday and that night I heated it up once and the neck cracked and broke AFTER 1 USE. I tried to bring it back the next day and the dude just looked at me like I was stupid, and said "oh I cant do nothing". I have been in the glass industry for a long time and never had such terrible service. So after getting ripped off I go to the smoke shop a few blocks down Blaze'N Jays, and bought a new nail and they said that if it brakes or anything to just come back and I can replace it. If you are looking to get ripped off go to smoke tokes but if you are smart you will go to BLAZE N JAYS down the street for real service
Thus some shop had horrible customer service. The east Indian people that work there do not communicate well nor do they pay attention to what should be told to the customer. Like no refunds. I will no step foot in this shop due to their bad etiquette.