From start to finish my reservation was handled with professionalism. Customer Services is top notch and gave us a discount on helping us get a rear entry minivan for my grandfather so we could get to the attractions with ease. We will be renting from them again when we book our next vacation to the Orlando Area!!! Thank youJim B
Our church needed a couple wheelchair vans to accommodate a few extra disabled members for our trip to Sea World. We shopped around quite a bit and got a recommendation from one of our pastors that works with the Make a wish foundation so we ended up calling Discount Mobility USA to rent the vans. They were extremely accommodating and gave us a great price. Thanks for everything.
My little sister has cancer and wanted to go to Walt Disney World for her birthday. The Make a Wish Foundation made this possible for her and arranged for a wheelchair van rental for her and the family. The company that was to provide the rental fell through at the last moment, but Discount Mobility USA came through for us by donating part of the rental cost and delivering the van directly to us. I don't normally take the time to write a review for someone but in this case it was well deserved. God bless and I hope this review helps you guys out! - Mark
I rented a wheelchair side entry van A month ahead. After arriving at the airport there was a rear lift FORD truck waiting for me. After calling them multiple times they said that they don't have any more side entry entry vans available for rent. They said that in three days they will have one available. Once they dropped it off the inside of the van was filthy, And it smelled bad. The van broke down on us on the second day, the battery died as well, they told me to jump the van, I have to wait for three hours to find somebody that is willing to give me a jump, they did not send a tow truck. I would never rent from them again. I called multiple times and I kept reaching their voicemail.
This company has a great repore with its calling clients. This one phone call took care of all my needs. I spent the best half of my day yesterday trying to remedy my wheelchair problems for my mother.. I cant say enough I dealt with 3 other companys with no positive results untill I called Maddens today. Thanks Madden !!