I had a confirmed order for a truck to pick up this last weekend when I was called the day before and told by a very rude staff member that they did not have the truck I have confirmed but that an alternate location had one that was 10 miles away, at .99 a mile this amounted to an additional $20 on my bill for the rental. They would not give me a $20 credit for going out of my way to get a "Confirmed Order" , said it was only a "preferred location" for pickup. Corporate office was just as negative with $50 reservation guarantee, said that even though I had a confirmed order the guarantee did not apply because my location was "preferred". They lost a good customer to Penske because of their incredibly nasty attitude.
Located at Personal Mini Storage Edgewater
6325 Edgewater DrOrlando, FL 32810
They were very helpful in my decision on how much Orlando self storage space I needed. They told me exactly what I needed to know and seemed truly …