Undependable, untrustworthy, empty promises, takes your money upfront and does not complete the job. The floors looked great for a short period of time, now they are coming up all over the house. Don't throw your money anyway. Do your homework. There is nothing Royal about his company. He installed our floors in 2014, They are going to have to be replaced because he did a bad install. He layed the laminate to close to the wall, now we have bumps all over our house. He will tell you he knows what he is doing, we got conned, he has no clue, the end result we will now have to spend an additional $3000 because he is a con-artist. BEWARE!! We have no recourse, he never provided us a bill of sale..so we are basically screwed. It appears there is only 1 review on Robert Cook, and that is mine. I would be happy to provide pictures of the mess he made.
Excellent customer service!Since moving to central Florida and renovating my new house, I've dealt with my fair share of contractors/companies/re-modelers etc. . I must say that Rigo Tile far exceeded my expectations!Their prices are fair and they provide excellent customer service along with a quality product. We had our garage tiled, we bought all of our own materials from Floor & Decor in Orlando but Rigo Tile carried the same & similar products for around the same pricing. Why Rigo Tile is better (in my opinion) than Floor & Decor is for two reasons:1) Better customer service. The estimator they sent over was very knowledgeable and able to give us an estimate fairly quickly. He was also quick to point out what pieces were missing for a specific design that we wanted (we had previously purchased all of the materials from Floor & Decor but the Floor & Decor specialist got the calculations wrong and gave us the wrong product, it was a nightmare to order from them). The installers themselves were prompt and courteous. They went straight to work, and even though our floors were a bit crooked, they managed to tile & grout the entire area (approx. 500 sq. feet) in 3 days. The installer actually apologized for it taking so long (I thought it was actually really quick) and explained that because our floor was not level it would probably take a little bit longer than usual.2) Quality products & service at affordable pricing. As we stated they had much of the same products as Floor & Decor for around the same pricing at Floor & Decor. Also, even though we bought our own materials (not from Rigo Tile), their tile installation prices were the lowest that we have encountered!Another reason why I think they are a great choice is because they went above and beyond to help us out after a horrible experience with another contractor. I am so happy to have finally found good, quality service in my new hometown! I would definitely recommend, in fact, I am in the process of contracting them to do some more work on my new home.I wish I had found them sooner
My experience with Rigo Tile has been very positive since my very first visit. The quality of their products is unquestionable but make sure you hire a good contractor for your project. Nice staff, good quality, nice variety and competitive prices. I would absolutely recommend it.
This store is great!!!!! They have a huge selection of floor tile as well as kitchen and bathroom tile. I have gone to all the other stores I'm Orlando and nobody had the as good oft