This car purchase was a great experience. I purchased a 2008 car and even when the battery died they replaced it for me and made sure that it was running safe. Their hospitality was lovely and if i ever need to buy another used car I will gladly check there first.
When I went in for the service of my car, David Malcolm was a great help...everything was up to par. Clem, Dee, & Mike was also great when we decided to purchase 2 vehicles. The only thing I have a problem with was there was only 2 each that was striking to us, on the Accord Coupe was the one he has wanted for a couple of yrs now, it still needs to be checked out some more, mine was the backup camera was broken, it will be fixed on Sat. overall great job.. I want to thank Deneille Basualdo for her great help and patience, not to mention Mr Clem for being so patient as well with us.
I just had the WORST car buying experience of my life at Reed Nissan on West Colonial in Orlando. I have purchased over 40 cars in my lifetime and I've had my share of good and bad experiences. I know what to expect. The managers interacted with would the most rude, disrespectful, and discourteous individuals I have ever had the displeasure of dealing with. I have purchased Nissan vehicles from Sutherlin and Universal. They were both much better to deal with. The advertised deal brought me in and I knew there would be fine print which made the advertisement a little sketchy but regardless the last two managers I dealt with there there are not worth ANY DEAL.Avoid Reed Nissan!
From the very first introduction (this was our first time to visit Classic Honda) to the completion of the repair work, we were ably assisted by Hubber Palucha. He is the consummate service advisor, carefully explaining the needed repairs, keeping us informed of the status of the repair, providing a loaner vehicle and fully detailing the repair work that was done. Hubber is exceptionally polite, technically competent, professionally skilled and genuinely friendly. I rate him in the top 1% of all the service advisers that I have done business with in the past 60 years! Well done and most appreciated, Hubber.
Mohammad Mirza was the sales guy I worked with. Very knowledgeable and helpful. Would recommend Mohammad. Susan Hunt in Finance was also great.Thoroughly enjoying my new Mazda
This is not my first time going to Classic Honda and it is not going to be last one. As many other visits, Mr. Dwight Dowe was the representative who attended me, he is a A+++ service advisor from the purple team. Thank you Dwight!! You are always very helpful.
Had some warranty work done. Originally said it would be 2 hours and it was completed in 1. Thanks so much. Also we purchased a slightly used car from Taylor Royal. Although he is a rookie to the business, he was extremely attentive, personable, patient and professional. I really appreciated it when he did not know an answer, he went to someone that did. We were extremely impressed by everyone's help and that there was no haggling. This dealership has got it right!!
I purchased a 2017 Jeep Cherokee Laredo from Classic Honda. After having the car fro two weeks, I noticed the floor was wet and mold on the rugs. The mold was old and there had been previous leak issues with this vehicle. I took the car back and asked for a full refund. The manager was very rude and said he need to go and speak with the company lawyers. I agreed that they could service the vehicle and I would give them a chance to fix this problem. They ended up taking the car across the street to the Jeep dealer . They said that the car had an air conditioner leak that they fixed and replaced the carpets. I picked up the vehicle two weeks later and it seemed that the water issue was fixed. A week later and a lot of rain that week and the car was flooded again. Honda classic just wanted to wipe their hands after I paid cash for this car. They were not helpful at all. I ended up taking the vehicle to Sanford Dodge jeep dealer and thank god they came through and fixed my car. I will never buy a car from this dealer again. The manager was horrible to deal with and very disrespectful. Please make sure that you fully inspect any used vehicle that you purchase from them. You do have 5 days to return the vehicle, but god forbid the vehicle has issues after that. Good Luck !!!
Mr. Kenny Love exemplifies & is the best personification of what great service means of which classic honda stand for. A well deserved salute to him & to the classic honda family!😊😊😊
My first time for service with Classic Honda. Getting an appointment was quick and easy online. Having Ms.Maribel Franco as my service advisor was a plus. Thank You for you being nice and being professional.