This is the second rehab center my wife has been in. The first nursing center was complete horror story. At Metro West Nursing & Rehab the staff has been on top of everything. They have been most kind to my wife and myself, very attentive and concerned. My wife and other residents there seemed pleased and that makes me happy. Like they say, happy wife, happy life.
4711 Beggs RdOrlando, FL 32810
From Business: Beggs Pointe Assisted Living Facility is located in Orlando,Florida. It is a 16 bed home with 24/7 staffing, offering assisted living, nursing care with medicatio…
Worst service every. the person on the phone was extremely rude! when we asked to have a nurse that speaks clear English so my 80 year old mother can understand her and be able to communicate . I was told they have no one that speaks English clearly. Was then told they were done and hung up! hold cold, they have no ability to give customer service or the feeling that they care. I don't want these unprofessional cold and uncaring people anywhere near my mom now. If this is how they are over the phone how are they in my home with my mom when i am not there.
The facility is ok. However the staff there are really nice. Everyone is super nice, and the community is great! So happy to be here
The place smells of urine. It is poorily ran and managed. Look for a better place if you really love your family. Bad things happen there. They dont report them. Have had many health violations.
This place sucks!!! There is an overriding sense that these people do not know what the heck they are doing .... they can't even provide adequate telephone service in patient rooms for incoming or outgoing calls. What would make anyone think that they can provide professional health care to people who are critically ill. I wouldn't let these people take care of my dog much less a loved one. There have to be better nursing care facilities in Orlando that this ridiculous place. Don't put your loved one here for any reason.
Run Fast.... I repeat do not send your love one to this physicality. The halls always smell like urine and the workers are unprofessional. The staff is not concerned about the patients or their needs. There is one thing that's good about Metro West Nursing and Rehab Center, the food.