We had the worst experience ever!!! We were on a family vacation and my family and husband was racially profiled and was told by their restaurant Manager Samantha that she was going to call the police on my husband because he refused to pay for someone that was not on his ticket. She basically accused him of stealing a meal that someone else was supposed to have eaten. He told her that he only had him and his two daughters on his ticket and he asked to speak to a manager and she said that she and Orange County Police was the only 2 people that he could talk to. The hotel Manager Lauren Corley was called to assist in the situation after Samantha threaten and humiliated my husband. It was clear that Lauren was not in agreement with how Lauren handled the situation but did nothing but justify her restaurant manager actions. We visit Disney at least once a year and Chef Mickey "used" to be our best character dining. We will never step foot in an establishment that treat their customers of color differently from some one of a different race.Chef Mickey, The Contemporary Resort, and Disney should be a shame of their Managers that treated us in this manner and fire them!!!
16. Howl At The Moon
I attended my office holiday party and had an awesome time; we had our own deck with a private buffet and bar. The staff was very friendly and the …
Very big portions but very good food.
The food was excellent, however the server was a little slower than we are used to. The lady (Karyn) at the front door did an extremely wonderful job in getting a lot of things for us.
The drinks are all kinds of amazing. The food is not special but it's decent. But they need more waiters so that don't move at a snals pace.
Extremely horrible customer service here. The associates and managers are very rude and not helpful and they won't take back an item that their employee shoved and broke into a tiny bag even though it was their fault, I had the item and the receipt. I went there on thanksgiving night thinking since they were open they would have early Black Friday sales but they had NOTHING going on except a deceiving sign in the window for 40% off but if u look closer it's was on clearance items only. I told the manager if she didn't exchange my broken necklace they would be losing a good customer over a $6 necklace. She didn't care. She just shrugged her shoulders. Stay away from this place!!! I'm in the process of filing a formal complaint w the district manager.
It used to be great, but someone’s brilliant idea was to discontinue their signature spinach salad..... one of the reasons i went there. We went at least once a week, often taking guests. I can get great prime rib at flemings or other placed. I have no desire to back to firebirds ~ that salad made them stand out.
On a recent visit to the Orlando area and Walt Disney World, my family and I were advised that the wait for a table would be ten minutes. This was despite a near empty restaurant and an even emptier parking lot. Ten minutes became 15 minutes, then 20 minutes. At that point, we were advised by the female hostess that only two servers were working and the wait would be at least another 10 minutes. My family of 5 - two adults and three children - left in pursuit of other dining options.Nothing else to report except we will never return. An empty restaurant parking lot in Orlando. We should have known better.William E. Lewis Jr.Fort Lauderdale, Florida.
The server made many errors with our order. The food was adequate for the price the charge. It seems the quality has declined since they first opened.
Always a pleasure to stop here when in town. Wife is a "blockhead" so of course it makes her smile!!
Spent the day at Universal Studios and was looking forward to an end of a great day with Karaoke, but no such luck. Terrible service. Had to go to the bar 3 times for just water. Ordered a soda, and never an offer for a refill. Interestingly, I was told it'd be free with a Universal Studios ticket...buts thats only if you are going there at least two days. So dont trust what you read. Now, about the karaoke rotation....if you're a regular...you get in. Random at best and definately, not worth a "FREE" cover. Enter at your own risk!!