Waiting for a replacement piece that was suppose to be delivered 4 days ago and still not here. I would rather spend $500 on a new futon elsewhere rather than by another $12 replacement part from this place. Ridiculous. We needed it by actually tonight and looks like we're screwed.
Look no further when buying high quality mattresses at the lowest possible prices with speedy and free delivery plus a 30 day trial (or guarantee) period. It's as easy as BMC:BMC MATTRESS, aka 4abed, sells at up to 70% off, because they sell overstock items, closeouts, display items, some are slightly scuffed but “good as new.” Our Serta mattresses and box springs are flawless and luxurious. Kenny Surjan and the entire team, quickly responded to our complex wants and needs, providing infinite patience and excellent service: Immediately accommodating my elderly father’s and our exchanges. Kenny went above and beyond the Call of Duty to ensure our every want and need was met in record time. Since I qualified for 60 months financing at zero interest, my family is now sleeping wonderfully!
I paid 3400. for a Mattress and was shorted the Mattress protector. I went to the office in Spring Hill Fl and was treated so rude. I was told that there was no record of me not having received the cover and that there was nothing they would do. The rep identified himself only as the manager. I have never ever been treated so badly in all my life.
Would give zero stars if possible. Salespeople are SNEAKY AND UNDERHANDED they will say anything to get you to sign. I was told I have 5 years no interest financing and when I get my credit info they tell me that interest is already accumulating and I have 6 months to pay it. They said they would throw in two complimentary cooling pillows and I still have yet to receive them. The entire time they quoted me a price point and went over the interest free aspect atleast a dozen times. The customer service just said they would try and readjust with the lenders but they cannot return it because I signed. They rushed me through the signing process after 3 hours of waiting and switched all the agreements. So even though I received my mattress under false pretenses I am stuck with it.
Mattress One stole $100 from my husband and me. We've been working with the Bastrop, Texas store since March 14 to get our refund. With each communication we are promised the refund within 10-14 days. It is now April 29 and still no refund. No more chances. I'm using social media and the BBB to warn prospective customers to avoid Mattress One. This company sells you products you don't want, don't deliver what you think you've purchased and take zero responsibility for correcting errors. Buyer Beware. Mattress One is a crooked and unethical company
Very good price , many choice,I was in the store helpful smiley stuff, I really like this store. I advice u to in this store .
We bought a Serta King mattress from the store in Dr. Phillips and were told that there was a "180 day comfort guarantee" and if we didn't like it we could return it. At the time of delivery, I inspected the bed and one of the box springs was damaged. The delivery guys promised they would have someone bring one out the next day. Finally, several days after a promised re-delivery and after many calls to the store our new box spring arrived. Now the box springs make noise when you sit on the bed or even rollover at night. We've been told they will not replace the noisy box springs, and the supposedly "180 day comfort guarantee" will cost us to have someone come out and evaluate the bed and then it will cost us to have a new box spring delivered. Also, the "180 day comfort guarantee" is void if the tags are removed from the bed, which the delivery guys "conveniently" take off while they install the bed.Please save yourself many headaches and buy from any company other than Mattress 1.
best price in town they have all brands and the salesman did not pressure me to buy anything i did not want and i got free delivery
Just purchased a mattress from this store, got great service, best price and also delivered on time. Highly recommend this store. Speak to Guillermo, great sales man!
I have never been treated so poorly in my life, as when I was in there looking for a mattress for my son. The sales person had an attittude and was pushy. When you ask questions about a particular bed, they talk down to you. I honestly do not recommend them to anyone. I ended up going to mattress giant and was taken care of like royalty.