We came to Orlando HD after getting a price quote from another dealership. We thought Orlando HD would have better pricing, but they were over $6000 higher. We told them what the other dealership had offered for a monthly payment and they proceeded to tell us there is no way they could have possibly have offered that. We told them that is what the sales manager had offered us and Orlando HD brought one person after another to demean us and make us feel like we were lying or had no idea what we were talking about. In our opinion running the other dealership down and making us feel like fools is hardly a way to gain customers.
Cutting edge showroom, great staff, very clean. Greeted when I first walked in with my 2011 Harley Davidson trade for a new BMW K bike. I called ahead to be sure I could ride in and ride out. battery charged no time was wasted!
I've always had great experience with the sales, parts, and service departments. I've purchased 3 skis from them and couldn't be happier!
Been to Cycle Sports a couple times now. The staff is very friendly and knowledgable, and they have an awesome inventory of motorcycles and wave runners. Didn't matter if I just had a question about gear or was looking for a new ride, they have always been willing to go the extra mile and help me out.
Requested a quote from these guys from their website and a sales person Peteresponded back and quoted a price. The next day after checking around I called to inform Pete I was interested in purchasing but he was busy. Left my name and number and also called back a couple of times to get in contact with Pete but he was unavailable. Poor customer service because as of today a week later I still have Not heard back from the sales person.
After a bit of research and many calls to both local and out of state dealers, I was very pleased with my purchase of a 2011 Polaris Sportsman 800 EFI from Cycle Sports. They are in business to make money, and similar to car dealerships, sometimes the first price isn't the best one. It's part of the game. They came very close to a quoted out the door price from a dealer in Georgia, and best part is they are local to me. I advise giving them a chance to earn your business. Do your research and know what the market is asking and what it is actually getting for your specific model. A little bit of research can and will save you some $$$ like it did me. My new atv rocks! (My sales rep was Johnny...he's a good guy and knowledgeable about both motorcycles and atvs- Make sure and ask for HIM and tell him you were referred by Justin Braneky with MuddyWaters atv).Justin T BranekyBraneky Pest Prevention, Inc.Orlando/Geneva Fl