I had a confirmed order for a truck to pick up this last weekend when I was called the day before and told by a very rude staff member that they did not have the truck I have confirmed but that an alternate location had one that was 10 miles away, at .99 a mile this amounted to an additional $20 on my bill for the rental. They would not give me a $20 credit for going out of my way to get a "Confirmed Order" , said it was only a "preferred location" for pickup. Corporate office was just as negative with $50 reservation guarantee, said that even though I had a confirmed order the guarantee did not apply because my location was "preferred". They lost a good customer to Penske because of their incredibly nasty attitude.
Located at Personal Mini Storage Edgewater
They were very helpful in my decision on how much Orlando self storage space I needed. They told me exactly what I needed to know and seemed truly …
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