VIP Nails And Spa
12789 Waterford Lakes Pkwy Ste 5, Orlando, FL 32828
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VIP NAILS & SPA IS THE WORST NAIL SALON I HAVE EVER BEEN TO! I was worried about the quality before I left the salon, but the store owner (which was the person that did my nails) assured me that they would fix them if they chipped. I have never had someone paint gel over dip powder before. I was worried the gel coat would chip. I was also worried about the powder coats quaility. The owner told me "I did your nails thinner this time, so if they chip just come back in and I will fix them. We guantatee our work here" I think ok what can I loose.
The gel coat started chipping the first night. By day four, the powder coat started chipping at the top which has never happened to me before. It is the week of Christmas and New Years. I went back to them to have it fixed. And, they told they would fix it if I paid them. It is not much of a guantatee if I have to pay again. I will never have them touch my nails again. I am so happy SpaRenity Nail Lounge has reopened after their remodel.
This place is terrible. Do not waste your time or money. My pedicure was a mess, and the lady cut my toenails at the corners for no reason and it looks a mess. On top of that the manicure they said could be done, was not able to be done and I asked to switch it and I was told I was wasting their time. This place is a joke and they are extremely rude! Go to Crystals (formerly Rihanna's in the UCF plaza if you want great service and a wonderful experience!)
Anyone in Orlando---NEVER GO TO VIP Nails NEAR WATERFORD!!! Terrible service--the guy cut my cuticle, still tried to finish even though I was bleeding like a stuck pig--my nails look like crap--they were "nice enough" to take 10 bucks off--are you kidding me??? BEWARE OF THIS PLACE!!!!
06/10/2012Provided by Citysearch -
have had nothing but POOR experiences with VIP Nails - Tina and Alyssa (the new owner) especially. I have found Alyssa to be extremely RUDE and lack common sense when it comes to good customer service as evidenced by several prior reviews. Tina, as described in prior reveiews, rushed through replacing a nail that had broken off after two days, and sent me out the door with bumps and bubbles as though it were perfectly acceptable. She is very combative when she answers the phone and speaks little to no English. I believe she is also in charge of the cleaning there and I wouldn't recommend going in there needing to use the restroom as it is disgusting. I have had the pleasure of working with Vicki who is sweet, kind, and extremely particular about her work, and have never left her with a set of nails I wasn't proud of. Unfortuantely, the owner has fired Vicki for circumstances I wish I could share on here, instead I will simply say DO NOT SUPPORT THIS SALON. They are very shady and underhanded firing anybody who develops a serious clientele. Save yourself the grief and go see Vicki at In Style next to TJ Max in the Waterford Town Center @ (407) 275-9999. You will not be disappointed. Do not give this place another thought - they're simply not worth it.
11/15/2010Provided by Citysearch -
I love this place. I was going to Magic Nails for a while, and they started to get sloppy and disinterested in what they were doing. VIP nails never makes me wait -- it's always in the door then in the chair. The atmosphere is subdued and relaxing. The quality of the work is fabulous. I got a pedicure over a month ago and it still looks amazing!! The owner is constantly running specials, too. I'm sad that the one other reviewer left a bad score, because I've never had that experience.
Everyone there is really nice and speaks very good english (this is a plus because im very picky). I love how this place is CLEAN.. I noticed that they sterlize their tools instead of picking them out of a cabinet/drawer like some other places (and you have no idea if its clean or not). Everything is pre-packaged which is a relief because I don't have to bring my own stuff. it's a nice place to relax because the atmosphere is very tranquil. I would recommend my favorite tech but she's always booked!! The guys there are hilarious, I love this place :)
I went with my friend who was about 8 months pregnant at the time. We got the deluxe or ultimate pedicures and manicures. It was the best mani/pedi we had ever had. Give them a try. The facilities are gorgeous. They have massage chairs, fish tanks, and they offer you beverages. I highly recommend giving this nail salon a try. There are lots of nail salons in Orlando, but try this one and you will never go back to another one.