Universal Orlando Resort
1000 Universal Studios Plz, Orlando, FL 32819
Guest Services: (407) 224-4233
Islands of Adventure Theme Park Reservations: (407) 224-4012
Lost and Found: (407) 224-4244
Vacation Packages: (877) 801-9720
Onsite Hotel Reservations: (888) 273-1311
Best place to your family with you for fun rides. I visited this park with my family last week. The shows, street performances & rides are well set up & so much fun. The park is clean and the staff are very knowledgeable about the park and very helpful.The park has something for every age. Universal Orlando is fun, the rides are very exiting, We had great fun and we will back! Highly recommended!
We visited Universal and spent the day standing in long lines. It is obvious that Universal has cut staff to save money. I have a problem with that when it becomes obvious that you can never justify spending their admission price for how you will be limited in what you can do and see. Then they have the audacity to suggest that you might want to pay an additional fee for an "Express Pass" to get into attractions somewhat faster. Well, whether you have the regular admission pass or the express wouldn't make a lot of difference when many of the rides were experiencing technical difficulties. We stood in one line for 45 minutes only to be told the ride was down. It would be understandable if it didn't happen repeatedly at different rides. We even stood in long lines to buy water and another for ice cream. The dolts that manage that place will probably read this and think the solution is to market an express pass for the water and ice cream lines.
Do yourself a favor spend your time and money elsewhere.
A short blonde skinny bartender that forgot he was in the service industry ruined our groups fun .We waited for 30 minutes as he served other people and ignored us .Then when we got his attention he was rude.arrogant,and disrespectful.My group goes to city walk on a monthly basis and spends thousands when we go.We will visit all clubs but the Latin Quarter after the experience with this bartender