Spencer Dry Cleaners
2607 Delaney Ave, Orlando, FL 32806
09/08/2010Provided by Citysearch -
So disappointing, I used to go to this dry cleaner a long time ago even with my parents. I went to get some thing cleaned for my trip for Labor Day, when I went to pick up everyone seemed very confused about my clothes. I was in the store for 15 minutes until they had my stuff ready for me. I had made a request to replace a button on my pants as well as one on my husbands shirt. Neither of them completed so on our way up to North Carolina I had to do sewing that I PAID for to get done and the clothes smelled very bad like mold. I had a red stain on my blouse that wasn't on it when I left it. There didn't seem to be anyone in charge, I asked to speak with the owner and was told he doesn't even come in to work! Actually he doesn't even live in Orlando is what I found out! Its a shame once a great place now is very poorly run. They did not to seem to be very busy, I could tell the economy was hurting them as the clothes racks they had were almost empty, I would have thought I would get even better service now but that wasn't the case. I wouldn't recommend this dry cleaner to anyone! CAUTION! GO ELSEWHERE!
07/21/2010Provided by Citysearch -
I am very happy with the service I receive at Spencer Cleaners. The dry cleaning is always quick, my clothes are always done the way I like and I’ve never had an issue with damaged or lost articles. The staff is great-they are friendly, professional and easy to talk to. Many times before I get out of my car and walk to the desk they have my order ready to go. They show a willingness to accommodate a rush order if I need it and always asking when I need my order complete. The attention to detail is amazing; from returning items I may leave in my clothes (business cards, notes, even cash) to sewing on a button while I waited, even recycling hangers. I starting going to Spencer Cleaners 8 years ago because it was close to my house, but he service is so good that I would go out of my way to continue using this company.
04/06/2009Provided by Citysearch -
I dropped off 4 shirts for alteration and after TWO months and 10 visits my shirts are still not finished. I asked to talk to the owner and the ladies gave me the run around. Turns out the owner operates another shop and is rarely in town so the employees do whatever they want. In addition I dropped off a clean shirt to be pressed and when I got it back there were 14 small rectangles burned into the fabric.
I have not had my money refunded, the ladies working there didn't seem to care, and it was almost impossible to talk to anyone in charge... I will never use them again!!!