Peter Jacob Salon and Spa
457 Avalon Park South Blvd Ste 400, Orlando, FL 32828
(407) 737-3717Add Hours
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06/02/2011Provided by Citysearch -
Everytime I come to Peter Jacob Salon and Spa I am always greeted with warm friendly smiles. I have been with Kathy for 10 years and want to say thank you for doing such a great job on my hair. It is always fun because she keeps up on the latest trends and sometimes we try new colors. One of the girls there had feather extensions, so I got one of those :) My husband comes too and he has never looked better. You are a consumate professional in every way!
I've been using Peter Jacob for well over a year and I've been very satisfied with the service and the value. In that time I've used multiple stylist and they have all been professional and capable. It's great to have a place to go where the staff gets to know you and the way you like to have your hair cut.
Friday I had finished my cut and was waiting for my wife when another customer (Rose Bliss based on her review) went nuts over the price of her daughters treatment. The staff was polite but she was ballistic by the time Kathy, the owner, came up to talk with her. Rose left the store screaming that she was going to slam the store on citysearch. I decided to register and provide my own experiences when I saw that she had indeed left a low class, name calling review. I've seen Kathy go out of her way to make sure customers were satisfied. Rose spun herself through the rook before Kathy could even address her concerns.
I recently moved to the Orlando area and was terrified to let anyone touch my hair. I went to a couple of salons in the area to talk prices and see which I felt most confident with, I ended my journey at Peter Jacob Salon and Spa. I talked with Amanda about doing a full head of highlights and she was extremly helpful when it came to product knowledge and making me feel comfortable. While my hair was processing I got a mani/pedi for JUST $30! After she rinsed my hair I was in LOVE! Blonde hair is hard to get perfect but she did it. I couldn't be happier. It was great to find a high end salon with afforable prices and a friendly staff. I am so thankful I ran across such a peaceful friendly enviornment. I have aready booked my next appt.
Thanks Peter Jacob Salon!
05/27/2011Provided by Citysearch -
BE AWARE BE VERY AWARE! This salon is a joke. I wish I read the other bad reviews before I wasted my money. The person who I thought was the manager verbally abused me after I informed her that I was overcharge, what a joke, it turns out that this overweight sloppy person is the OWNER. I support local merchants but this salon needs to close its doors. PLEASE DO NOT USE THIS SALON, YOU WILL BE SORRY. KATHY , CUSTOMER SERVICE 101, THE CUSTOMER IS ALWAYS RIGHT! THERE ARE A LOT OF SALONS YOU CAN GO TO, THIS SALON IS EXPENSIVE AND NOT WORTH IT.
05/15/2011Provided by Citysearch -
In attempt to give my daughter a nice Mothers Day present I paid for her to have a relaxing day at the salon! I had chosen this salon based on my husbands word, bad idea , but I also thought it would be great because she resides in Downtown Avalon. As soon as she left she called me in tears. My daughter being the non-confrontation person she is did not complain but I really wish she had. Her stylist did not in anyway give her the cut or color she had asked for and seemed less then concerned with my daughters apparent uneasiness. That night we were meeting for a family dinner so she asked for her hair to be dried. The stylist did a completley sloppy job. In end I felt as if I gave my daughter the worst Mothers Day present ever! I should have done more research :(
- way to overpriced for the level of expertise
03/31/2011Provided by Citysearch -
I just went to Peter Jacobs today and got my hair done by a girl named Courtney G. She was awesome. She did some highlights and a cut, and I am thinking about some hair extensions for my wedding. I LOVED the place!. The girls were very friendly and helpful, especially the front girls because I didn't really know what I wanted and they were so polite and professional. It is one of the nicest places I have been too. It's clean, modern and it was a nice atmosphere,a really relaxing time. Next time I think I will get my nails done too! A great place to be and bring my friends too. Thanks Courtney G.
03/30/2011Provided by Citysearch -
if you want a girl straight out of school to do your hair and pay top notch prices.. this is the place to go.
I have never been in a salon so unorganized and gross. The girl who did my hair recently took her exam for her license. How can you charge 50$ for a haircut/blowdry for that kind of experience. She ruined my hair and had to go to Prive to get it fixed. Everything is filthy and I have notified the department of health about the conditions of this salon.
This salon could have had a lot of potential and it's unfortunate .
NEVER GO HERE!!!
03/28/2011Provided by Citysearch -
I just went to Peter Jacobs to get my hair done. Girl, I just loved it! I got highlights and a cut and the girl who did it knew exactly what I wanted. I go to UCF and live close by so it works out for me. Hey, do you need a receptionist? Awesome work. Peace out!
03/22/2011Provided by Citysearch -
I am not going to deny the fact that my review is biased. However, I believe that I would say the same thing about anyplace, for any service of any kind.
People will make mistakes, no matter what the situation may be. It is common to find people we disagree with and it is common to have customers that are just impossible to accommodate.
When mistakes are not understood, chances are that a door to what could have been is closed and you will never know what your life could have had in store for you.
If you have had a bad experience, no one will judge you for being disgruntled due to the understanding that you came to a salon and spa in order to feel relaxed and that expectation was let down. However, it is guaranteed that you will be fully rewarded with a sincere apology and possibly more.
Girl confused by such hatred in the world.
03/12/2011Provided by Citysearch -
This Salon has a wonderful atmosphere. The owner Kathy Cabrera makes sure that my experience at the salon is always top notch. She has been coloring and cutting my hair for years. It is unfortunate as a Salon owner you are forced to let some people go. However, as an owner of a wonderful Salon like Peter Jacob, you have to be careful to have a very professional staff that elevates your salon. Since Kathy often hires young stylists, there is bound to be some that just do not meet the high standards of Peter Jacob. After all, Peter Jacob Salon's reputation as well as Kathy Cabrera's reputation are affected by the stylists that represent the Salon. I personally would like to thank Kathy my wonderful experience with Peter Jacob Salon.
03/10/2011Provided by Citysearch -
I FINALLY FOUND A GOOD HAIRSTYLIST THAT I LOVE! Courtney was such an awesome person to be around!! and A GREAT stylist at that! The other day I tried to make another appointment with her and come to find out, she no longer works there! I call her on her cell phone and turns out Kathy the owner let her go. It seems to me this happens a lot with Kathy (the owner) she consistantly has a revolving door of stylists. The turn over at this salon is ridiculous! Before I went to Carrie, and she no longer works there, then I wanted to try out Courtney and loved her and she no longer works there! This is why when I found out I loved Courtney, I asked for her phone number just in case. If Kathy knows what's good for her, she should really think about the big picture and how her salon is going to go out of business in the next year or so. If you continue to lay off great hairstlyists, KARMA is going to bite her right in the toosh. Thank God I got Courtney's number, because she will continue to do my hair as long as I can afford it!!! Kathy, you lost another loyal client.
02/20/2011Provided by Citysearch -
This is the best Salon ever. The owner is great and so are all the girls. They took great care of me and cared about what I thought. The client comes first and to me that is one of the best things about the salon. The work they do is great also. I loved my cut and color. I will definitely be back and would recommend them to anyone.
This salon is fantastic. Great atmosphere, beautiful decor, and a full array of services, all professionally delivered. Kathy (the owner) has been coloring my hair for several months, and I am extremely pleased with the cut and the color. I love a salon that is sensitive to the wishes of each client. This salon is great for people from all age groups - something not quite so common these days. Whatever you age, your hair type, or your preferences, these ladies listen to you and give you the style you want, all in a first class environment. And, they make sure you are happy before you leave. I am so pleased to find service of this calibre so close to my East Orlando home. Thanks!
If there was an option to give this salon a negative rating I would. The salon is filthy, there is hair all over the floors. The owner of the salon Kathy cant seem to stop talking bad about her employees to her clients, she is completely incompetent and looks like she came straight out of the 80's. She is rude to her clients, her employees and her employees clients. She must not have taken any form of business class when she was in school judging by the way she runs her salon. If I were her I would give up on being a salon owner and a stylist in general seeing that for how old she is and all her ""experience"" she has she still doesn't know how to listen to what her clients want and end up doing terrible hair. I feel bad for her employees, they all seemed to be nice and wonderful stylist but unfortunately my salon experience was completely ruined by Kathy. I will not be going back to this salon ever.
I have been looking for a salon ever since I moved to Orlando in 2009, and this is definitely the place for me. The salon is clean, the people are incredibly nice and hospitable, and the stylists do an amazing job. I had a Keratin treatment done on my hair, and the results were unbelievable. My hair is now manageable, shiny, and looks terrific! Previously dead, lifeless hair is no more! :) Thanks to Priscilla for doing a wonderful job and for being a total sweetheart during the process, she was great. I definitely recommended Peter Jacob's in Avalon Park.
This place is so unprofessional it's not even funny. I think the owner has a time machine and she wakes up in the 80s every morning. Her hair is disgusting and outdated! Stay away from this place. There are many more salons to choose from that will do a much better job.
12/29/2010Provided by Citysearch -
I just left the salon and am SO HAPPY with my cut and stlye. Diana is my stylist. She has cut my hair about 6 or 7 times already, always the same cut. I came in tonight with some different pics of celelbrities and she was able to combine the 2 styles into the perfect one for me. Thank you so much Diana!!!
12/22/2010Provided by Citysearch -
After 3 years of being a loyal customer, I can honestly say that Peter Jacob Salon and Spa is my favorite place to have some “me time.” Whether it is a salon or spa service, I have never left dissatisfied. At one point, my stylist left and the staff was more than happy to help me find someone who would suit my needs. I have seen a few stylists over the years at this salon and I have to give kudos to Diana Welsh. I have frizzy curly hair and she is able to cut my hair so I can wear it both curly and straight. She is a miracle worker! I have recommended this salon to many friends and co-workers whom all enjoy the services as well! I drive 30 minutes across town from Winter Park to Avalon Park because, “there’s no place like home.” Thank you for all you do ladies!