Orlando Humane Society Spca of Central Florida
2727 Conroy Rd, Orlando, FL 32839
Great place , I adopted a Australian cattle dog mixed with German shepherd from this location over a month ago . Nice place , easy to find , nice and friendly staff who were able to answer all my questions . Made it easy to interact with animals and even easier to adopt . Great price and even gave me a bag of dog food to take home with my new pet .
This place is terrible. They never pick up their phones. I waited 45 minutes to get someone to greet me and sign me in. Then I was told my dog's shots weren't up to date and to "wait for a few minutes." After waiting for another 45 minutes they told me I was next, 3 other people went ahead of me and after more than an hour and a half I left. Don't listen to a word they say, they are as unintelligent as the animals they are supposed to take care of. 3 assistants played with boxes while glancing at my waiting file and walking right by.
Well, I guess it could have been a misunderstanding on my part... but I made an app't to get these 2 feral cats from my neighborhood spayed & nuetered, I've never used the SPCA before, but don't have much money so vet prices were not an option... I was given instructions on the phone, which I wrote down, and was told to be there at 7:45 am to "drop off" the animals, and pick back up at 2:30pm. Well, at 8:30, when there was a roomful of people still, I went to the desk to speak with the lady, bc I had to work at 9am & wanted to see how much longer it would be.. Well, apparently there were still a handful of people in front of me (even though I had checked in right at 7:45), and even after it was my turn, I would have to wait through the first procedure for some reason which she explained so poorly that I will not try to repeat.. She tried to get me to pay & reschedule (LOL) since I couldn't sit there all day... Also, the cost was $200 instead of the $165 I was quoted on the phone.. I took the cats & left. Fine, I guess that's how things go, but be prepared to spend hours there, there is no "dropping off".
It was difficult to make an appointment over the phone, nobody ever answers the phone, it just keeps ringing and ringing. I decided to make an appointment personally and the receptionist was nice. The day of my appointment, everybody was really nice and professional. The bill was decent too, I would have paid twice the amount at a private clinic for the exact same service. It was my first time here and I'm a happy customer. My dog liked this place too, he was treated extremely well and was having the time of his life greeting the other dogs in the waiting room.
The volunteers are great, but the office workers in the front are some of the worst people I've ever come across. I was told on the phone the fee to adopt a dog was 75$. I brought 100$ in cash and accidently left my credit card at home. After I choose a one year old Shepherd, the actual fee came to be $120. They would not allow me to give them my credit card number verbally or call my family member or roommate for the balance. I was told "they've hear all kinds of made-up stories from people.. " i had to leave and hope he would be there early the next day as several people were interested in this dog. Luckily I did get him. I do urge everyone to check out animal control services across the street. They are a high kill-facility and those dogs are especially in need. I adopted two dogs from there and was treated with respect each time.
I definitely recommend the SPCA of Central FL! I was lucky enough to adopt from them, and have used the veterinary clinics at both the Orlando and Sanford locations over the years, too. I've been very impressed with the shelter as well as the clinics. Shelters are bright and cheerful, spacious and clean - you can tell they really care about keeping the animals feeling safe, healthy and happy. The medical clinics are great for surgeries as well as regular vet checkups; I trust the doctors and techs there very much. The staff members and volunteers I have dealt with over the years are caring, courteous and professional; they work so hard and really go out of their way to lend a hand. I am so thankful for all they do for our community!
I adopted my cat Snowball from the SPCA of Central Florida. I had recently lost my other cat and wasn't sure yet that I wanted to adopt. But when 8 came by "just to look" I saw his little white face and that was it. The staff were so kind and caring. Thanks for helping me find my new best lap snuggler:)