Orlando Ear Nose & Throat Associates
5830 Lake Underhill Rd, Orlando, FL 32807
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5830 Lake Underhill Rd
Orlando, FL 32807
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I had the worst experience I tried both locations Lake Underhill, Orlando and Oviedo, Florida. This place has no respect for their patients' schedule. I called 1 hour prior just to make sure my day goes well. I showed up 20 minutes early before my time, they took my $25 co-pay, I sat for an additional 1hour in the lobby. I finally asked front-desk, what's going on? so, they decided to move me from the lobby to another waiting room, and the nurse told me there are 2 people ahead of me.I refused to just sit there and wait because it will take another 90 minutes minimum.. do the math, you have an appointment at 10:00am, you arrived at 9:40am,,11:00am you are placed in a room to wait for 90 minutes..that's approximately 3 hours wait. my take is I have an important job just like the doctor. they should not schedule appointments in 15 minutes gap, I found from another patient that her appointment was scheduled for 10:15am..while mine was scheduled for 10:00am. this place sucks!