Octopus Car Wash
1401 N Mills Ave, Orlando, FL 32803
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10/19/2011Provided by Citysearch -
Just had a complete detail done including headlights. I must say that this is the most professional staff at any local car wash. I had negglected my paint and didn't realize just how bad it had become until now. MY CAR LOOKS like new again. Thanks Octopus!
10/27/2010Provided by Citysearch -
Took my Expedition here for a complete detail. They made my car look new again! I hadn't waxed my car and the paint was starting to look dull. It shines like glass now!
The interior was very dirty too and now it looks unbelievable. I will recommend them to everyone. A very professional car wash!!
06/04/2010Provided by Citysearch -
I have lived in Orlando for 30 years and have tried many car washes. Octopus is by far the most professional. My Lexus is my pride and joy and the staff at Octopus treats my car with professionalism and skill. I have never had a bad experience. I highly recommend Octopus especially to those with high end vehicles such as mine. 5 Stars!
04/08/2010Provided by Citysearch -
I stopped in yesterday for a quick exterior wash on my way home from work like I do occasionally and after much deliberation, decided to give in to the $11.99 interior/exterior wash the girl said was the only option available for what I wanted.
After leaving, I looked out of my drivers side window and noticed little gashes in my window tinting. I immediately turned around and went back to show them what had happened. Upon further investigation i noticed that all 4 windows had major scratches and scuffs as well.
When speaking to the manager, he argued with me (what I could only have assumed was a dirty/sandy towel had done the damage) saying they use clean towels on every car. I informed him that I had sat outside on the bench while they were cleaning my car and watched them wipe the inner parts of my door jam, my dash, and THEN wipe my front windshield. Considering I had just been to the beach last weekend, a reason for getting my car cleaned, it only made sense to me that that was how it all happened. He continued to tell me how wrong I was and went on and on about his towels.
On top of all of this, they noticed that my car was still dirty! They told me to come back to get it rewashed the next day, free of charge, and then they would take care of me (this was after 30 minutes of going back and forth over the whole thing).
I returned today to find out that the manager had made some calls and was going to get a buddy of his to do the tinting, but I was going to have to pay for it. He was willing to pay for the labor, but the rest was my responsibility. He argued that the tinting was old anyway, so it needed to be replaced and that was MY responsibility. (side note: my tint was in excellent condition beforehand and was done by the dealership before i purchased my new car)
After much discussion on this topic, I tried to come to a compromise (a word he loved to use as a name for the ""deal"" he was giving me) of a refund for the poor car wash I had received and I would in turn pay the difference of the cost of the window tinting. He would have no part of it, on what he called ""the principle"" of it, and then basically just walked away from me.
When we were speaking, he continued to stand there and not address me directly, kept directing his answers to MY questions to a guy friend I brought along today for support and talking to him about everything like I wasn't even there, wouldn't look me in the eye, talked over me, tried changing the subject and even tried to get cute and flirty with me to lighten the mood when I became angry over the whole situation. This on top of everything angered me even more. There is nothing more frustrating than being given less respect than deserved just because you are a woman.
After discussing this with a few friends, I found out that they too had had problems in the past with Octopus Car Wash. One friend had all of his change stolen out of his ashtray, another friends gas card had been stolen and $300 worth of charges had been made on it, and yet another ones door handle had been broken off, all of which had been denied by management and not taken care of when brought to their attention!
If you value your vehicle or money at all, PLEASE STAY FAR AWAY FROM THIS PLACE!!!
01/25/2010Provided by Citysearch -
I spent $40 to get the car detailed, fully cleaned -- cracks, crevices the whole kit and kaboole but there is still a lot of dust and sand in the cracks and crevices. The windows edges are dirty! The passenger seat and trunk weren't vacuumed. The interior looks like someone took a bottle of mineral oil and threw it around my car. The exterior still has dirt on the bumper and the back window is streaked!
The reason I went was to get done it professionally and that farthest thing from what I got.
I had to go home and clean the car myself. And no I didn't bother asking them to fix or refund - I'd seen enough and didn't want them to even try to fix it. I won't be back. Lesson learned.
These guys to a great job. All of the construction constantly being done on I-4, I have lots of dirt & tar on my car. These guys are quick,& reasonable. I had been getting my car detailed at work by mobile detailing. I have lived in the area for 5 years & had no idea, they detailed your car so well. The mobile detailing I had been using stopped coming around so often. During my lunch I CAME TO YELLOWPAGES.COM & seen they were near by. I'm glad I did. They did a great job in a short time. Not to mention the money I saved. Mobile Detailing was WAY to expensive