Nice Guy Movers
11334 Boggy Creek Rd Ste 127, Orlando, FL 32824
(888) 282-2520Add Hours
06/22/2012Provided by Citysearch -
COMPLETELY HORRIBLE EXPERIENCE! DO NOT USE THIS MOVING COMPANY OR YOU WILL REGRET IT. I just filed a complaint with the Better Business Bureau on this company because ""Nice Guy Movers"" caused over $270 worth of damage to my furniture while providing their moving services for my local move on December 10, 2011. Its been over 6 months and I am still fighting to get my claim settlement check from them. Here are the details of what happened to me: Immediately after my move I filed a claim with their 3rd party insurance carrier ""Claims Adjusting Firm"", which even getting the form for was a nightmare. Three months later I felt that I had no choice but to settle the claim for only 90 dollars. That was on March 22, 2012. I have an email confirming this settlement. The text of the email reads ""Thank you for contacting the CLAIMS ADJUSTING FIRM. This is to confirm receipt of your (fax), where the documents received was: signed offer. Be advised that the case was forwarded to the moving company for closure. The company by law has twenty to thirty days to release payment, if you do not hear from them within this time frame, please do not hesitate to give us a call back or send us an email. Thank you, Customer Service Department, CLAIMS ADJUSTING FIRM. To date I still have not received payment. I have called both Nice Guy Movers and Claims Adjusting Firm several times a week, every single week since the date I was supposed to have received payment by. Every time I call, if I get a live person on the phone, I get the run-around. I get excuses, the blaming of other departments for the problem, and promises about resolving the issue that are never kept. It has been over 6 months since my move and I still cannot get this company to pay for even a small fraction of the damages that they did to my belongings. I strongly believe that they are purposefully and unlawfully withholding the money owed to me in hopes that I will just give up. This is not only unethical, it is illegal. This company is completely unprofessional and has the worst customer service I have ever experienced. Not to mention the fact that their movers showed up late with no pads or blankets to wrap my furniture, didn't bother to disassemble some of my furniture before putting it in the truck, and took over 2 hours longer than the quoted time to complete the move. HORRIBLE EXPERIENCE. DO NOT USE THIS MOVING COMPANY OR YOU WILL REGRET IT.
05/16/2012Provided by Citysearch -
I was amazed with the great job Nice Guy movers did during my stressing relocation, I confess that the amount of items I keep is not normal, but they were ready and prepared for a hard working day. It was very important for me to see their dedication. Thanks
02/09/2012Provided by Citysearch -
I would like to comment on this moving company and to not go into details about the work they do, how they do it and what they use to do it, I am just going to say that I was very satisfied and pleased of the services that I received from them. Thank you very much for everything.
01/23/2012Provided by Citysearch -
All of my items arrived on time and in perfect shape, they were professional and experience at all times, great movers, very well trained and with the appropriate moving supplies. They lifted heavy furniture fairly easily. They masterfully loaded the truck and the drive was smooth, they kept communicating with us at all times. Thanks a lot I will recommend this company to anyone.
01/20/2012Provided by Citysearch -
All of the movers we contacted were not able to provide a non-exceeding quote, Nice Guy movers was able to give an accurate estimate and provided us with supplies and a three man crew for 84 dollars an hour. Pricing was reasonable and the movers kept their promise and did a wonderful job at all times. The result was the safe arrival of our entire inventory on time, at the end of the day our deal was a real bargain. Thanks a lot you guys we will definitely hire you again in case we are in need of any type of move.
01/17/2012Provided by Citysearch -
My movers were a dream to work with, not rude or lazy at all, they were very careful and thorough with my things, they kept a checklist with the totality of my inventory listed competently. They were skilful at all times, took good care and showed ability with heavy, awkward and breakable items I have. The result was excellent in terms of safety and economy. The price of my bill was reasonable and matched the estimate I was given on my first call. Thanks a lot you guys.
01/13/2012Provided by Citysearch -
All of my delicate items arrived intact, the movers came in with a wonderful attitude, they were awesome at covering and protecting floors and boxes. Nothing was even scratched, and considering this was big move I think this is remarkable, it shows how professional and careful these guys were. I appreciated the way these guys conducted business. They kept being professional and respectful, and the result was fantastic and the price wasn’t as steep as we might think at first.
01/06/2012Provided by Citysearch -
We are already settled in our new home and want to take a minute to thank the guys involved in our recent move. We contacted Nice Guy movers three weeks ago while we were looking for quotes. Their sales rep struck us like a very charming and knowledgeable woman, Amanda, that did a very specific list of the services and prices that were available. We were really impressed by the work the movers did once they arrived to our door. NO mishaps, no delays, great work ethics. Thanks a lot.
12/26/2011Provided by Citysearch -
The movers were prompt, focused at all times, really earnest and hard working. I really loved to do business with guys like these. On top of this the move was very smooth, no damages or lost items I can report. Thank you guys and I will recommend it to everyone.
12/20/2011Provided by Citysearch -
Great move in every front. The sales rep that handled all the stages of our move was really knowledgeable and cooperative. He was prompt to accurately inform the place where our things were. The state of our belongings is perfect despite the fact that it was a very long move that implied some storage for a couple of days. Thanks a lot NICE guy movers.
12/15/2011Provided by Citysearch -
Our move was as smooth as you could wish for, I was happily surprised to see the movers arriving on time, I was startled by the attitude these guys had. It was early in the morning and they were all pumped up, with wonderful energy, they were set on having the move done in the stipulated time, and they did. They worked fast and taking the utmost care of my items.
12/14/2011Provided by Citysearch -
Nice guy movers is one of the few companies that can warrant your binding quote, and can insure the safe arrival of your items to location. My movers in particular were polite, nice to talk to and responsive. I was happy to pay my bill, because the guys work hard without any hassle.
Little did I know this would be such a smooth move for us, we contacted this company through our real estate broker; from the moment we entered in contact with the company, we notice their professional demeanor and the general quality of their service. The movers came with a winning attitude. They heavy lifted and carried the heavier stuff like if they were feathers. At the same time they took the utmost care of my more delicate things like glassware and china. Great movers all the way.
This company impressed me from the first stage when I did the first down payment of my move. I signed a very thorough document specifying the terms of my move, in which they were committed to honor the rate established at the beginning of the process. Any extra fee had to be explained to me in advance and only do the service I agreed on. The workers were really wonderful, responsive, I was worried they would try to slack or get lazy on me to expand the time, but this wasn’t the case at all. This really impressed me as well as the fact that there were no damages and no lost items to be sorry about.
12/09/2011Provided by Citysearch -
I just have to congratulate this moving company for their good and outstanding job! It was great to see how this moving company did their job without being watching their steps and at the same I congratulate them for their good organization that let them show their company is different from the others!
Nothing to be worried about when you hire these guys. They pitched in some supplies that weren’t in the original quote. On moving day they showed great skill, even though they were robust guys, they didn’t seem slow or clumsy in any way. They used a crane to lift the heaviest things and were utterly gentle with the most fragile stuff. All the way great move.
These guys showed their chops from the start did a short walk through the house and quickly began to work, out of nowhere they got a crane and started to load the heaviest things onto the truck. They continued with the fragile items next, 4 hour later at arrival they even adjusted my bed, and reassembled my diner table. Great movers, won’t hesitate to call them again.