Mathis, Roderick V, DDS
6429 Raleigh St, Orlando, FL 32835
(407) 295-4600Add Hours
11/12/2008Provided by Citysearch -
I thought it was just me or maybe the office was having a bad day or something. But I have to echo the sentiment of the review that said they received discrimination by the same race as well as very unprofessional behaivor at this office. I went in for my bi-annual deep teeth cleaning. I received a myriad of x-ray panels. (Only later did I find out that the level of x-rays were unnecessary and not normal for a new patient.) Then when the dentist came in, he was not friendly, he did not even introduce himself, and after doing the oral exam, asked me if I had any dental work done. I told him I had some silver fillings removed to which he said, ""so why did you do that."" And that was it. He left the room and his dental assistant handed me a bill for future extensive dental work. I went in for a deep cleaning, which I didn't receive because they said they no longer do them. The dental assistant said if they had to remove plaque from my teeth with a tool that it's now considered a Full Mouth Debridement. (A procedure that is convienently not covered fully by any insurance company and that you can only receive once in your LIFETIME.) What? I said ""No thank you"" and I left. I have had regular dental insurance AND kept up with regular dental appointments. And while my teeth aren't hollywood perfect, my previous dentists have taken very good care of my teeth. I am also aware of my dental needs. Sincerely, these people saw me as someone they could take advantage of. And sadly I have to say, the racial tension and total dismissiveness was unmistakable. I have since moved on to a different dental office with none of the unnecessary drama or more importantly, none of the price and procedure gouging I was about to receive from this office.
08/27/2007Provided by Citysearch -
I had my first experience with descrimination by someone of the same color during my visit. I learned that there is no recourse for poor bedside manners, but with the possibility of facing mouth cancer be it because of my own lack of dental care financial status or whatever the case be. I felt I deserved to be treated with some compassion, and atleast shown that my time was just as valuable as the next person. I regret to say this man treated me like an animal who deserved the treatment it received. I would not recommend him to anyone.