4428 36th St, Orlando, FL 32811
Only one star because I can’t do 0. One week later and still did not received my package (guaranteed 2 day delivery). Thankfully Amazon did refund the order.
No one would answer their phones.
Received an email from a previous review saying they’d look into it.
Miraclously received a “delivered” notification after this “investigation”. WAS NOT DELIVERED .
I believe they are stealing from their customers and should be out of business. Criminals.
I have had to use LaserShip 3 times now. Walgreens.com has used to deliver items to me twice (one delivery was lost - the other was late). Amazon.com used to deliver a Prime item (delivery was lost). I am not sure what is going on with this LaserShip but I really wish online retailers would not use them, and would instead return to using more reputable and reliable services, such as USPS, UPS and FedEx.
Had an important package to be delivered on 06.28. Tracking number show it was left to the front door. I was home at all time, I have cameras that shows no activity at my front door.
Contacted Lasership and was no help.
Horrible company who basically steal packages.
This people have had my package (Mother's Day gift) since yesterday (Thursday) at their Orlando Fl branch, it was supposed to be delivered today, after giving me the runaround till closing time now they say they'll deliver it on Monday cause the drivers have too many packages. NEVER use this company!!!!
My packages were suppose to be delivered yesterday and nothing, but there driver stated delivery attempted. There are several complaints about this same scenario with this company. I will not order from any more companies that use Lasership as their carrier. Anything good on here has tobe posted by an employee.
Can I give negative stars?!? This shipping company is horrible. Amazon, please for the love of God stick with reputable carriers. I'm tired of leaving subpar seller feedback for a shipping issue they have no control over. Next day Prime delivery huh...I want my money back!
Horrible! Tracking showed my perishable box sat at their facility for 2 1/2 days when it was suppose to delivered the first day. I was told by LaserShip probably delivered to the wrong address but since it is perishable they will not pick up package and re-deliver. Box will be destroyed if they find it. I bet one of the employees ate my food!
Great and fast service. While I lived in NYC LaserShip would deliver my dog's food every month on time with no problem (wag.com). Now in Orlando I ordered from VisionDirect and it arrived fast with no hassle. I'm grateful I haven't had any bad experience with them as most people seemed to have had.
I give these lying, thieving, crooked crooks zero stars! As they stole my daughters beats right from under myself and Amazons noses! Then had the nerve to send me a text saying item was on carrier and then delivered with a signed receipt? Since when have they ever left any signed anything??? Called their ca and they put in a 24/hr investigation! Wtf?? Only 24/hr??!!! Fire them all the while Damn lot of them supervisors, dispatchers, drivers, if you don't like the pay get a real Micky Ficken job!!!! I hope they all catch Ebola and die!!!! Miserable, broke, lying cheats!!!!
ZERO STARS for this company. My package was received in Orlando on 10/30/14. Was to be delivered to Jacksonville on 10/31/14. Status remained in Orlando. I emailed LS on 11/5. To their credit, they did respond within 24 hrs to my email.
"This package has been lost by Lasership. However the tracking reflects otherwise and this is incorrect. We are unable to locate the package. Please contact your Seller for further assistance at 1-866-216-1072." Lol.
Sticky fingers is my guess.
Anyway, the number was for Amazon. I called and they apologized. Said they are sending me a replacement (sonic care tooth brush) item next-day. I should receive tomorrow. I'm feeling this outfit is the "Big Lots" of the shipping industry ! Amazon your experiment is a dismal failure - kick 'em to the curb.... Please.
I really wish Amazon would stick to well known delivery services. I have been buying from Amazon for years and this is the first time my packages are coming from this company and I hope it is the last. I ordered using my brother's prime account so that I could get my order by 8/20/14. Then I receive a message yesterday stating my the package could not be delivered because my address is invalid?!?! I have lived in the same house for 17 yrs and have never had this problem!!!. I called them right away to find out the issue and the rep is trying to find my address on google and is having trouble locating it..what google site are they using?!!? So she finally locates my house and says they will have it delivered for sure by today...it is now 7pm and still no package!!!
I do not think every single person will have a bad time with laser ship but a lot of us do. Win you are in this business you take on the care of the items you are taking form point A to point B and they never make it to the Place were they belong you are failing to do you job and showing very pore integrity in your business. I have had a lot of troubles with Laser Ship most of the time I can get amazon to ship me another one or paypal to get my money back. but its not the faults of this online Business that Laser ship can not do its job right. I have them running one more item to my home for some reason I forgot to tell the merchant not to use Laser ship. this time I will be here all day and ill have my video camera set up so win they say you dropped it off I can prove they did not and see what I can do about it. At this point I think ever single person needs to take it to the BBB.
This company is the worse i seen in a long time, no organization what so ever.
Driver report to warehouse at 5am and they still don't leave till about 830 am. waiting for paper work and packages not found in system assigned to driver.
management sucks. You don't make any money don't listen to any thing they said during orientation. you have to make a big investment to start and wait a long time to get your money back. that is if you don't quick after a week. If don't believe me try it.