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AKA

Kasa De Bellezza

Categories
Cosmetics & Perfumes, Beauty Salons, Beauty Salon Equipment & Supplies

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Alixandra F.

10/26/2016

Overall

HORRIBLE SERVICE!!! SO UNPROFESSIONAL!!!! WOULDN'T HONOR MY $15 OFF REFERRAL CARD OR ANOTHER CARD THEY GAVE ME SINCE THEY OVER CHARGED MY DEBIT CARD THE LAST TIME AND SAID THEY COULDN'T REFUND MY DEBIT CARD SO INSTEAD SHED GIVE ME ANOTHER $15 OFF REFERRAL CARD SO ID GET MY MONEY BACK AS A CREDIT NEXT TIME!!! TODAY I WENT FOR A WASH AND DRY AND WHEN I PRESENTED MY 2 REFERRAL CARDS SHE SAID SHE WOULDN'T ACCEPT THEM BECAUSE THEY ARE 7 MONTHS OLD!!! BUT THERES NO EXPIRATION DATE ON THEM!!! THEN SHE SAID WELL YOU'RE AT MY NEW LOCATION AND THESE CARDS ARE FROM THE OFF OLD LOCATION SO I'D ONLY BE ABLE TO USE THEM THERE!! FIRST OFF SHE JUST OPENED A SECOND LOCATION AND IT'S THE SAME NAME SAME OWNER SAME COMPANY!! SECONDLY WHEN I CALLED TO GO TO HER TODAY I WAS HEADED TO THE ORIGINAL LOCATION AND SHE TOLD ME THAT BECAUSE SHES SETTING UP THE NEW SALON ID HAVE TO GO THERE!!! SO I WAS FORCED TO GO TO THE NEW LOCATION!! ONE REFERRAL CARD WAS CASH SHE OWED ME SO HOW DARE SHE NOT HONOR IT!!!! SO SHE BEGAN YELLING AND ACTING ALL GHETTO AND UNPROFESSIONAL TO THE POINT HER HUSBAND HAD TO GET INVOLVED!!!! NOT TO MENTION THE FIRST COLORING JOB SHE DID ON ME SHE MESSED UP ON AND TOLD ME TO GO BACK TO HER SO SHE COULD FIX IT!!! THAT MEANT ME WASTING ANOTHER DAY IN THREE SALON, PAYING FOR A SITTER, TIPPING HER, PAYING FOR ANOTHER BLOWDRY AND WASTING GAS TO AND FROM HER SALON WHICH IS AN HOUR DRIVE!!!! NOT TO MENTION WHEN SHE RECOLORED AND TRIED FIXING MY HAIR IT LEFT ME WITH DOUBLE PROCESSED DRY BRITTLE HAIR WHICH SHE CANT REFUND ME FOR THAT!!! I'LL NEVER GO BACK THERE!!! OVER $30 LOUSY DOLLARS SHED RATHER NOT ACCEPT HER REFERRAL CARDS AND LOSE A CUSTOMER AND YELL AND ACT ALL GHETTO IN HER SALON IN FRONT OF MY CHILDREN!!! MONEY HUNGRY GETS YOU NO WHERE!!!! GOOD LUCK YOU UNPROFESSIONAL CHEAP ASS!!!!

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